Leave & Disability Specialist

About the role

Topgolf is seeking a Leave and Disability Specialist to administer and process leave and disability policies, including STD/LTD benefit programs and ADA accommodations. This role partners with the Benefits team, vendors, Team Members, managers, and payroll to ensure compliance with all company, state, and federal regulations.

Responsibilities

• Administer and track leave of absence for all company leaves, including FMLA, disability/medical, military, and personal leaves, acting as a liaison between Team Members, Office Managers, and vendor
• Provide guidance to Team Members and managers on leave of absence policies and procedures, advising Team Members on eligibility and managers on the status of approved leaves
• Maintain effective communication with Team Members, managers, and the payroll department throughout the leave process
• Administer disability accommodations in accordance with State and Federal regulations
• Initiate the interactive process of accommodation: research reasonable accommodation options, identify and coordinate the final accommodation, and prepare the company's written response
• Ensure compliance with FMLA and various state leave acts, as well as all other medical, personal, and military leaves
• Effectively interpret FMLA and ADA implications as they relate to leaves of absence and disabilities
• Provide training, advice, and assistance to managers in accordance with multiple, complex regulations and policies
• Monitor new and evolving benefits legislation and provide compliance action recommendations
• Assist with policy and procedural revisions, as well as special duties as assigned
• Coordinate with the HR team and others to ensure legally compliant, best-practice leave and disability policies and procedures
• Oversee and coordinate information with the external leave and disability vendor
• Utilize internal and external vendor systems to run queries and format reports on a periodic basis
• Maintain the confidentiality and security of data accessed during the course of daily activities
• Perform additional tasks and support other projects as needed

Qualifications

• High school diploma or GED required; bachelor's degree in human resources management or a related field from an accredited program preferred
• At least 3 years of Human Resources experience required; experience with Leave and Disability Administration, including knowledge of the ADA Interactive Process, preferred
• Proficient ability to communicate effectively in written and spoken English with management, coworkers, Team Members, and external vendors; bilingual English/Spanish communication skills preferred
• Proficient knowledge of Windows-based computers and Microsoft Office programs, specifically Excel, Outlook, and Word
• Ability to manage demanding, evolving, and potentially overlapping deadlines through effective contingency planning
• Ability to collaborate with others and conduct working relationships in a manner acceptable to the organization
• Demonstrated ability to champion, model, and influence customer-focused behaviors, including providing sympathetic, effective counseling to Team Members on both leaves and benefits matters
• Learning capacity to receive and apply cross-functional training, with willingness to support other functions and work groups as needed
• Demonstrated capacity for gathering and scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions
• Working knowledge of Workday HRIS preferred
• Working knowledge of leave administration vendors and their technology (e.g., Aflac, HR Acuity) preferred

Core Competencies for Success

• Being Resilient
• Communicating Effectively
• Customer Focus
• Drive Results
• Plans & Aligns
• Plays Well with Others

Benefits

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.