Leasing Representative

Join the team at East 51 at Rocketts Landing in Richmond, VA as a Leasing Representative and play a key role in creating a welcoming, high‑performing apartment community. This role is ideal for someone who thrives in a fast‑paced, sales‑driven environment and enjoys building strong relationships with prospects and residents.

Responsibilities

• Serve as the first point of contact for prospects, residents, and guests.
• Conduct tours, highlight community features, and close leases to meet occupancy goals.
• Manage the full leasing process: applications, verifications, move‑ins, renewals, and move‑outs.
• Maintain daily communication with prospects and follow up using CRM tools.
• Deliver excellent resident service and coordinate with maintenance on service requests.
• Ensure models, common areas, and vacant units are market‑ready and presentable.
• Complete leasing paperwork, collect deposits and rent, and prepare required reports.
• Assist with community events, marketing initiatives, and market surveys.
• Uphold all policies, laws, and regulations including Fair Housing and ADA.

Qualifications

• 2+ years of sales, leasing, or hospitality experience.
• Strong customer service and communication skills.
• Highly organized with attention to detail and deadlines.
• Proficient in Microsoft Office; Yardi or CRM experience preferred.
• High school diploma or equivalent required; college degree preferred.
• Ability to work weekends, evenings, and flexible hours as needed.
• Willingness to float between properties if required.

Pay

• Competitive base pay with up to $2,000 per year in quarterly bonuses.
• $100 leasing commissions and $50 transfer commissions.

Benefits

• 70% company‑paid medical premiums plus HSA options.
• Robust PTO, 14+ paid holidays, and paid parental leave.
• Rent discounts and employee savings programs.
• Free virtual therapy and wellness resources.
• Paid training, certifications, and opportunities for advancement.
• Supportive, team‑focused culture that invests in your growth.