Leasing Representative

Responsibilities

• Serve as the first point of contact for prospects, residents, and guests
• Conduct tours, highlight community features, and close leases to meet occupancy goals
• Manage the full leasing process: applications, verifications, move-ins, renewals, and move-outs
• Maintain daily communication with prospects and follow up using CRM tools
• Deliver excellent resident service and coordinate with maintenance on service requests
• Ensure models, common areas, and vacant units are market-ready and presentable
• Complete leasing paperwork, collect deposits and rent, and prepare required reports
• Assist with community events, marketing initiatives, and market surveys

Qualifications

• 2+ years of sales, leasing, or hospitality experience
• Strong customer service and communication skills
• Highly organized with attention to detail and deadlines
• Proficient in Microsoft Office; Yardi or CRM experience preferred
• High school diploma or equivalent required; college degree preferred
• Ability to work weekends, evenings, and flexible hours as needed
• Willingness to float between properties if required