Leasing Professional - The Harlan

About the role

As a Leasing Professional at The Harlan with Hines, you will partner with the team on the property’s marketing, advertising, and sales activities. You will provide resident satisfaction throughout the lease term and secure resident lease renewals.

Responsibilities

• Conduct property tours for future residents and visitors
• Process documentation such as credit screening, criminal background checks, lease and move-in packages, and lease signing
• Inspect apartments prior to occupancy and ensure the apartment is in excellent condition before move-in
• Develop marketing plans to sustain occupancy and stay informed about the current market
• Use and create promotional items and technology to communicate with potential prospects and generate revenue
• Ensure achievement of the property’s revenue and occupancy goals by directing marketing, advertising, and sales activities and ensuring apartments are available for occupancy
• Assist with the lease renewal program and the communication process
• Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew

Qualifications

• High school diploma or equivalent from an accredited institution
• Prior experience in customer service or sales preferred
• Basic to intermediate knowledge of Microsoft Office
• Experience with property management software preferred; Entrada experience a plus
• Work indoors approximately 95% of the time and outdoors approximately 5% of the time
• Use olfactory, auditory, and visual senses to inspect buildings and detect emergency alarms
• On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings
• Ability to lift up to 25 lbs
• Be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters
• Transfer properties and work overtime as business needs deem appropriate
• Ability to work a flexible schedule including weekends and holidays

Pay

$20/hr – $24/hr