Leasing Professional

About the role

We are excited to add a Leasing Professional to our CLS Living family. As a Leasing Professional, you will be an essential part of our team, delivering first-class customer service to prospects and residents. You will handle resident requests promptly and professionally while creating a welcoming and professional office environment that reflects our company’s commitment to excellence.

Responsibilities

The key responsibilities of this role include:

• Property Administration: Assist with maintaining and improving property curb appeal and cleanliness, support Managers in developing and executing annual marketing plans, and conduct consistent daily follow-up with all prospects.
• Customer Experience & Sales: Ensure all online presence is current, professional, and engaging, monitor digital platforms regularly, and assist Managers in planning, advertising, and managing resident functions and community events.
• Collaborate with Managers to establish, implement, and monitor leasing goals and renewal programs to meet occupancy targets.
• Keep the office, common areas, grounds, and model units clean and professional at all times.
• Provide support by filling in for other team members and assist with after-hours emergencies as needed.

Qualifications

The ideal candidate will have:

• Two to Three years in a sales or customer service role.
• Excellent written and verbal communication skills.
• Strong organization and analytical skills.
• Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
• Exceptional customer service skills.
• Ability to market and sell the community.
• Excellent time management and ability to prioritize work.

Who You Are

We’re looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will:

• Be a passionate mentor and team builder, invested in the growth and development of others.
• Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.
• Have a personal drive to excel, grow within the company, and take ownership of their role.
• Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.
• Demonstrate a solutions-first mindset, handling challenges with professionalism and integrity.

Benefits

We believe in rewarding our team with benefits that support both personal and professional well-being, including:

• Generous Paid Time Off (PTO)
• 401(k) with Company Matching
• Comprehensive Health, Dental, and Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Life Insurance & Parental Leave
• Employee Assistance Program (EAP)
• Relocation Assistance
• Professional Development & Advancement Opportunities
• Supportive, Fun, and Flexible Work Environment
• Access to an Unmatched Company Culture that values individuality and innovation