Leasing Professional - Alta Federal Hill

About the role

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.

Responsibilities

• Greet and qualify prospects, conduct community tours, show apartments, process applications, credit screen, and perform criminal background checks.
• Prepare lease and move-in packages, ensure smooth move-ins, and address any outstanding items with the maintenance team.
• Stay informed about market and competitor conditions, develop and implement marketing plans, and follow policies related to concessions, specials, and other programs to boost occupancy.
• Create and execute marketing activities, including resident referral and employer outreach programs, using internet marketing tools, and following community-specific marketing plans.
• Track apartment availability, record leasing activities, manage resident and prospect data, and ensure the community and show units meet show quality standards.
• Follow up with prospects and new residents to ensure satisfaction, send thank-you notes, and make calls or contacts to finalize lease signings.
• Support lease renewal programs by preparing lease renewal letters and packages, meeting with renewing residents, and ensuring timely implementation of lease renewal documents.
• Respond quickly and courteously to resident and client/owner concerns and take prompt action to solve problems or document and convey requests.

Requirements

Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions and a valid driver's license to operate a golf cart on property.

Physical Demands

• Be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
• Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
• Work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays.

Additional Compensation

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Generous Paid Time off.
• Onsite housing discount at Greystar-managed communities.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

Benefits

Greystar offers robust benefits for full-time employees, including competitive medical, dental, vision, and disability & life insurance benefits; generous paid time off; onsite housing discounts; paid parental leave and fertility benefit reimbursement; and various employee assistance programs, critical illness, accident, hospital indemnity, pet insurance, and legal plans. The company also provides a 401(k) with a company match up to 6% of pay after 6 months of service.

Pay

The hourly range for the position is $18.00 - $19.00.

Schedule

Incumbents need to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays.