Leasing & Office Administrator (The Truette)

About the role

The ideal candidate will focus on maximizing space occupancy by attracting, touring, and signing new members and residents while retaining existing ones through high-quality service.

Responsibilities

• Conduct tours for prospective members and residents, negotiate contracts and leases, and close sales and leases for desks, private offices, conference rooms and apartment homes.
• Act as the first point of contact, ensuring a high-quality experience for residents, members and guests.
• Network with local businesses, startups, and brokers to generate leads.
• Create and maintain social media presence.
• Create and maintain marketing collateral.
• Maintain accurate records in CRMs, manage lease documents, and process billing or member and resident contracts.
• Ensure the facility is pristine ("curb appeal") and ready for tours.

Requirements

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Advanced skills with Microsoft applications which, include Outlook, Word, Excel, PowerPoint or Access and other web based applications.
• Ability to produce complex documents, perform analysis and maintain databases.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Flexibility to adapt to various situations and business needs.
• Ability to resolve complex issues.

Preferred Qualifications

• Associate's degree.
• Experience with Asana, social media, and Microsoft products.
• Experience in the hospitality and customer service industry in a customer facing role.

Pay

The pay range for this role is $19.23-$24.04 plus commission dependent on experience.

Schedule

This role is a hybrid of sales, customer service, and community management. The selected candidate will adhere to the following on-site schedule: Monday through Friday from 8:00AM to 4:00PM.

Benefits

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Variety of Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability
• Basic Term Life Insurance and AD&D
• optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families