Leasing & Marketing Manager

We need to output HTML fragment with sections: About the role? The posting includes "Your Opportunity" description, "Your Benefits", "Your Responsibilities", "Qualifications", "What We Require", "Relevant Systems and Platforms", "Operational Details". Also maybe "Benefits" section. Need to follow rules: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to decide which sections to include. The posting includes: - "Your Opportunity" (description of role). Could map to "About the role" or maybe "Your Opportunity". The allowed headings list includes "About the role". So we can use

  About the role

  and put the prose. - "Your Benefits" includes list: FLSA Status Exempt, Discretionary annual bonus, Paid Time Off, Health Insurance, Dental Insurance, Vision Insurance, 401k Matching, Paid Maternal Leave, Parental Leave, Learning reimbursement opportunities. That's a list of benefits. So we can have

  Benefits

  with
  • items. - "Your Responsibilities" includes many bullet-like sentences. Could be a list. So

    Responsibilities

    with
    • . - "Qualifications" includes list of qualifications. So

      Qualifications

      with
      • . - "What We Require" includes list: Customer-centric mindset, Exceptional written and verbal communicator, Brand awareness, Marketing and leasing, Keen organization and prioritization skills, 1+ years’ experience working in customer service. That's like requirements/skills. Could be

        Requirements

        (allowed heading) or maybe "Skills". The allowed list includes "Requirements". So we can use

        Requirements

        . - "Relevant Systems and Platforms" includes list: Entrata, Greenhouse, Lattice, Turnable, Microsoft Office, Social Media Platforms (Instagram, Tik Tok, Facebook). Could be

        Skills

        or maybe "Systems". The allowed headings include "Skills". So we can use

        Skills

        for that list. - "Operational Details": Job location is at the assigned property. Working hours consist of daytime business hours and up to six days per week during peak times. That's schedule info. So we could have

        Schedule

        with prose. Also location could be included maybe as a short

        but not a heading. The instruction: do not create Pay/Schedule/Benefits sections unless posting actually states them. Schedule is stated, so we can include Schedule. Also location is not a heading; we can include in a

        maybe under Schedule or separate. We should not include "Pay" because no pay info. We need to remove boilerplate: EEO statements, equal opportunity, etc. Also remove duplicated lines (like "Utilize KPIs to report on trends, insights and proactively address issues." appears twice in responsibilities; we need to preserve all substantive information but not duplicate? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. The duplicated line appears twice; we should keep only one instance. Also "The responsibilities listed above are not all inclusive." That's a note; we can keep as prose maybe. Also "Your Benefits FLSA Status ExemptDiscretionary annual bonusPaid Time OffHealth InsuranceDental InsuranceVision Insurance401k MatchingPaid Maternal LeaveParental LeaveLearning reimbursement opportunities" The original had no spaces; we need to parse correctly. We'll list each benefit. Now produce HTML fragment: only the sections, each with

        heading and content. We need to use

        • for any list of duties/requirements/benefits. For prose, use

          . Thus:

          About the role

          Scion is paving a path in student living and the Customer Experience Manager is vital in delivering exceptional customer service at our larger communities. The CXM will support revenue and sales goals by implementing customer experience initiatives and fostering a customer-centric culture, while identifying opportunities to grow relationships. This role demands exceptional interpersonal skills and an all-in work ethic.

          Benefits

          • FLSA Status Exempt
          • Discretionary annual bonus
          • Paid Time Off
          • Health Insurance
          • Dental Insurance
          • Vision Insurance
          • 401k Matching
          • Paid Maternal Leave
          • Parental Leave
          • Learning reimbursement opportunities

          Responsibilities

          • Staff Development and Leadership: Provide leadership and coaching for Experience Team Member staff performance and foster a positive and productive team environment.
          • Assist the General Manager with ensuring all onsite staff are trained and compliant with Fair Housing, safety and company policies.
          • Property Administration: Assist with planning and executing successful annual Turnover processes.
          • Assist with move-in and move-out processes.
          • Facilities & Capital: Regularly inspect and report on property curb appeal and overall appearance of building exterior, common areas, amenities, and apartments.
          • Coordinate work orders with appropriate staff to ensure requests are being met on time, necessary communication is sent to residents and customer satisfaction remains high.
          • Keep a consistent pulse on resident feedback regarding facilities and maintenance needs.
          • Annual Turnover Process: Partner with General Manager, Assistant General Manager and Facilities Supervisor in the planning and execution of annual Turnover processes.
          • Customer Experience & Sales: Assist with all customer sales interactions, both personally and through directing team members in alignment with company standards.
          • Utilize KPIs to report on trends, insights and proactively address issues.
          • Provide expert direction on sales and revenue goals and lead the team to achieve them.
          • Perform weekly market surveys to identify and recommend local marketing opportunities, appropriate marketing messages and material to drive traffic to the property.
          • Oversee all on-campus and in-person marketing events.
          • Execute social media and communication strategies on various platforms to engage customers.
          • Financial Performance: Manage promotional material and property incentives meeting marketing and concession budget.
          Note: removed duplicate "Utilize KPIs..." line.

          Qualifications

          • College graduate preferred, with a minimum of two years of customer service, sales and/or community management experience, or an equivalent combination.
          • Ability and willingness to work up to six days per week for necessary level of management coverage.
          • Values and fosters a sensitive and supportive approach to a diverse working and living environment.
          • Commitment to excellence and high standards, with acute attention to detail.
          • Excellent written and verbal communication skills.
          • Proficient in Microsoft Office and Property Management Systems.
          • Works well with all levels of management.
          • Strong organizational, problem-solving, and analytical skills.
          • Handles multiple, complex projects, with minimal guidance, prioritizes effectively, and meets deadlines.
          • Works well independently and as a member of various teams.

          Requirements

          • Customer-centric mindset
          • Exceptional written and verbal communicator
          • Brand awareness
          • Marketing and leasing
          • Keen organization and prioritization skills
          • 1+ years’ experience working in customer service

          Skills

          • Entrata (Property Management System)
          • Greenhouse (Applicant Tracking System)
          • Lattice (Performance Management System)
          • Turnable (Electronic Turn board)
          • Microsoft Office
          • Social Media Platforms (Instagram, Tik Tok, Facebook)

          Schedule

          Job location is at the assigned property. Working hours consist of daytime business hours and up to six days per week during peak times.

          We should also maybe include a short note about "The responsibilities listed above are not all inclusive." Could be added as a

          after Responsibilities. But we already have a list; we could add a

          after the

          . The instruction: preserve ALL substantive information. So we should include that note. Let's add a

          The responsibilities listed above are not all inclusive.

          after the Responsibilities
          . Similarly, maybe include a note about "Your Opportunity" etc. Already covered. Check for any other substantive info: "We're hiring immediately! We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas." That's substantive but maybe considered boilerplate? It's about visa sponsorship. Not EEO. It's a requirement about work eligibility. Could be included under Requirements or a separate note. The instruction: do not include EEO/equal-opportunity/scam-warning boilerplate. This is about visa sponsorship, not EEO. It's a requirement. Should we keep? It says "We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas." That's a requirement about work authorization. Could be included under Requirements as a bullet. But the allowed headings include Requirements; we could add a bullet. However, we already have Requirements list; we could add "Eligible to work in the United States; visa sponsorship not available." But we need to preserve all substantive information. Let's add a bullet under Requirements: "Eligible to work in the United States; visa sponsorship not available." Also "We're hiring immediately!" is maybe a call to action; could be considered application instruction? It's not exactly instruction to apply, but it's a hiring notice. Might be considered boilerplate? Probably we can drop as it's not substantive detail about the job. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. "We're hiring immediately!" could be considered application instruction? It's more of a hiring notice. Safer to drop. Also "Check out our website." is navigation; drop. Now ensure we didn't miss any substantive info: The "Your Benefits" list we captured. The "Your Responsibilities" we captured. The "Qualifications" we captured. The "What We Require" we captured. The "Relevant Systems and Platforms" we captured as Skills. The "Operational Details" we captured as Schedule and location. Check for any other sections like "Pay" not present. Now produce final HTML fragment. Ensure no extra text outside HTML. No markdown fences. Let