Leasing & Marketing Manager
Your Opportunity
We're hiring immediately! Your Opportunity: The Scion Group is looking for a Customer Experience Manager to deliver exceptional customer service at our larger communities. The role demands exceptional interpersonal skills and an all-in work ethic.
Benefits
- FLSA Status Exempt
- Discretionary annual bonus
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k Matching
- Paid Maternal Leave
- Parental Leave
- Learning reimbursement opportunities
Responsibilities
- Staff Development and Leadership
- Property Administration
- Facilities & Capital
- Annual Turnover Process
- Customer Experience & Sales
- Financial Performance
Qualifications
- College graduate preferred, with a minimum of two years of customer service, sales and/or community management experience, or an equivalent combination.
- Ability and willingness to work up to six days per week for necessary level of management coverage.
- Values and fosters a sensitive and supportive approach to a diverse working and living environment.
- Commitment to excellence and high standards, with acute attention to detail.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office and Property Management Systems.
- Works well with all levels of management.
- Strong organizational, problem-solving, and analytical skills.
- Handles multiple, complex projects, with minimal guidance, prioritizes effectively, and meets deadlines.
- Works well independently and as a member of various teams.
What We Require
- Customer-centric mindset
- Exceptional written and verbal communicator
- Brand awareness
- Marketing and leasing
- Keen organization and prioritization skills
- 1+ years’ experience working in customer service
Relevant Systems and Platforms
- Entrata (Property Management System)
- Greenhouse (Applicant Tracking System)
- Lattice (Performance Management System)
- Turnable (Electronic Turn board)
- Microsoft Office
- Social Media Platforms (Instagram, Tik Tok, Facebook)
Operational Details
- Job location is at the assigned property.
- Working hours consist of daytime business hours and up to six days per week during peak times.
The Scion Group LLC
The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment.