Leasing Manager - West Village

About the role

At Bell Partners, you will have primary marketing responsibilities as they pertain to interfacing with prospective residents in the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases with a staff of Leasing Consultants under the supervision of the Community Manager. The Leasing Manager will ensure property performance is maximized by walking the grounds to ensure the product is show-ready and walking and inspecting all made-ready apartments for new residents. They will also tour visitors and guests to show amenities, apartments, models, community, etc. (this may include walking on hills and up and down 3 flights of stairs).

Responsibilities

• To Make a Difference:
  • Recruit, hire, onboard, manage, and provide performance feedback to employees to ensure community performance and adequate staffing.
  • Motivate associates through recognition programs, training, and team building to ensure the team meets Operations strategic drivers.
  • Train staff members on proper leasing techniques and resident service.
  • Conduct weekly meetings with maintenance and leasing staff.
  • Set property goals with General Manager.
  • Conduct regular performance appraisals and address any associate concerns or employee relations issues.
  • Maintain complete and accurate associate files and a high level of associate satisfaction, as measured by periodic surveys.
  • Evaluate unit prices following the market and budgeted goals.
  • Manage the application review process for each lease including credit and income verification.
  • Develop an annual marketing plan, conduct marketing reviews monthly, and conduct outside marketing activities.
  • Ensure lease packets and files for each resident include the lease, all addendums, and other proper documentation.
  • Ensure the condition of leased apartments before move-in and conduct a final walk-through with resident upon move-in.
  • Follow up with residents throughout their lease terms and coordinate the renewal process for each lease.
  • Follow Fair Housing Standards in all matters when working with prospects and residents.

Requirements

Understanding of and alignment with Bell Core Values
BA/BS in business, sales, or related field, relevant experience, or a combination
2+ years of experience in multi-family leasing or 2+ years of experience in B2B selling desired
Ability to lead a team and successfully work on a team
Excellent oral and written communication skills
Strong marketing skills
Strong working knowledge of MS Office Suite
Exceptional customer service skills and a professional image
Good decision-making skills and knowledge on how businesses work

Physical Requirements

• Walking, bending, reaching, climbing, and lifting to 30 lbs.
• Ability to work with mechanical and electrical equipment, as well as hazardous materials
• Must be comfortable with heights and moving heavy objects

What We Can Offer You

• Opportunities for career growth
• Total rewards benefits package
• Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time
• Customized training programs
• Associate referral bonus plan
• Diverse, equitable, and inclusive work environment
• A culture that empowers you to make a difference