Leasing Manager

About the role

Leads the day-to-day activities of the leasing staff and performs functions related to the leasing of the apartment community. As a leader, they will motivate, develop and support the leasing team. This position is normally associated with a highly complex apartment community with multiple units and/or buildings.

Responsibilities

• Met with prospective residents, identified their housing needs, interviewed them to determine eligibility based on established criteria, showed vacant and model suites and property amenities based on established techniques specified by the company.
• Quotes established rental rates and promotions. Made follow-up calls, sent follow-up literature and pursued rental status.
• Collections funds related to applications, security deposits and rentals.
• Maintained social media activities on different platforms and strove to increase engagement through postings and responses to reviews and ratings.
• Prepared leases and related leasing addendums. Maintained lease records and files.
• Maintained property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations.
• Ensured accuracy of leasing data entered into the property software by all leasing employees.
• Reviewed move-in files to ensure completion of assembly and accuracy. Processed and inspected weekly occupancy reports and ensured that all traffic data was entered.
• Reviewed and critiqued weekly call source recordings. Worked with Leasing Consultants to increase effectiveness of techniques as needed. Prepared an analysis of call source for property management.
• Reviewed all leasing employee files prior to move-ins and after.
• Ensured that the leasing office, models and target apartments were in a presentable condition.
• Ensured apartments were ready for occupancy by inspecting, placing move-in products and last-minute touches when necessary. Distributed keys, move-in package, safety video and other appropriate paperwork at time of lease signing.
• Trained new leasing employees and ensured all policy and procedures were followed with.
• Monitored closing ratios of the leasing team. Monitored the occupancy of the property and strategized and led the leasing team towards meeting budgeted goals.
• Aided in resident retention. Provided ongoing customer service to residents after moving in. Processed work order requests, package collection, assisted with day-to-day operations of the property and resident satisfaction.

Requirements

• 1-2 years of supervisory experience - Required
• 3-4 years of sales or leasing experience - Required

Qualifications

This position prefers an Associate Degree in Property Management. Additional Degree(s) That Are Preferred For This Position Include Undergraduate (Bachelor) Degree in General studies.

Skills

Not specified

Benefits

Full benefits package
Generous paid time off
401(k) with company match
Growth and advancement opportunities
Lucrative referral bonus program
Incredible associate rental discount if you choose to live on-site!

Pay

$ 70,600 - 98,805 annually

Schedule

N/A