Leasing Consultant (Spectra on 7th)

About the role

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth. In this role, you will work at Spectra on 7th in Phoenix, AZ, representing Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.

Why you’ll love working at Mark-Taylor

• Employee rent discounts (subject to availability at each community)
• Access to all Mark-Taylor amenities
• Employee appreciation events
• Opportunities for career growth
• 401(k) with robust company match
• Paid time off, sick time, holidays, and volunteer time
• Comprehensive medical, dental, and vision benefits

Pay

The anticipated base pay range for this position is $19.00/hour. In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• A minimum of one year of sales or customer service experience
• Comfort and ability to resolve conflict and provide a high level of customer care
• Excellent verbal and written communication skills
• Time management and organizational skills
• Goal-oriented, self-starter work ethic
• Associate’s and/or bachelor’s degree preferred
• Proficiency with Microsoft Office Suite
• A basic understanding of written and verbal English

Responsibilities

• Serve as the “face” of Mark-Taylor—greeting prospective and current residents and providing them with an exceptional experience every step of the way
• Conduct detailed and informative tours with prospective residents
• Close the sale—guiding prospective residents through the complete application process and following up with future residents regarding their status
• Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing
• Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture