Leasing Consultant

Responsibilities

• Maintains and monitors Marketing/Leasing campaigns.
• Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
• Inspects models and "market ready" vacancies daily to ensure cleanliness.
• Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc.
• Transfers calls to assistant manager or manager when appropriate.
• Greets prospective residents, qualifies, determines needs and preferences.
• Presents community and specific apartments while communicating features and benefits.
• Maintains awareness of local market conditions and trends.
• Contributes ideas to the manager for marketing property and for improving resident satisfaction.
• Completes administrative tasks.
• Completes all lease applications, assists with application verification, and notifies prospective residents of results.
• Typifies miscellaneous resident communication as needed.
• Completes all lease paperwork including related addenda and accepts rents and deposits.
• Completes Guest Card information form on all prospects, sends thank-you notes, and performs follow-up.
• Inspects property (physically) when on grounds.
• Picks up litter and reports any service needs to maintenance staff.
• Inspects move-outs and vacancies.
• Inventories office supplies on a periodic basis and reports needs to manager.
• Organizes and files appropriate reports, leases, and paperwork.
• Attends company meetings when requested.
• Aids manager and assistant manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.

Qualifications

• Strong communicator, capable of consistently selling and closing residents with various needs.
• Drive and skills necessary to track activity and coordinate with management.
• Experience and certification in the industry are preferred.
• Must be able to enter and retrieve data in multi-family related software and use Microsoft Office.
• Flexible schedule to work with prospective residents and residents.
• Ability to show prospective residents units, the property, and climb stairs.