Leasing Consultant - Phoenix, AZ

About the Role

At RangeWater, we look for people who show up and work together to achieve success and make positive impacts on the lives we touch and enrich the communities we serve. As a Ranger (Leasing Consultant), you will execute the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This role plays a pivotal part in the company’s performance and offers opportunities to explore career growth while contributing to RangeWater’s leadership in multi-family real estate.

Culture and Values

RangeWater believes companies with a strong culture and higher purpose perform better in the long run. Our core values guide everything we do:

• People-focused
• Collaboration
• Integrity
• Service
• Results-driven
• Experience-centric
• Innovation

Responsibilities

• Perform all sales and leasing activities in person to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting property tours, processing applications, credit screening, and lease preparation.
• Complete accounting, financial, administrative, and other reports as assigned.
• Design and execute offsite marketing activities to drive traffic, including resident referral programs, internet marketing, social media, and special promotions.
• Gather, analyze, and interpret market and economic trends to recommend improvements.
• Stay informed about changes in technology, industry standards, and leasing tools.
• Enforce lease agreements through inspections, evictions, collections, and notifications.
• Follow up with prospects and residents to ensure satisfaction and secure lease renewals.
• Execute lease renewal programs in advance of move-out dates.
• Respond promptly and courteously to resident concerns, documenting and escalating issues as needed.
• Maintain safety, cleanliness, and appeal of the property, reporting malfunctions or accidents.
• Inspect the property daily, including the leasing office, amenities, and model units, to ensure show-quality standards.
• Resolve customer complaints and issues.
• Monitor competitor conditions and develop marketing plans to sustain occupancy.
• Perform other duties as assigned.

Requirements

• Must be available to work weekends when scheduled.
• Frequent exposure to outdoor elements, including temperature variations, weather, odors, and landscape.
• Ability to work in a stressful environment while maintaining professionalism with coworkers and residents.

Qualifications

• Education: High School Diploma or GED equivalent.
• Preferred Experience: Property management, sales, marketing, or customer service background sufficient to manage day-to-day operations of an apartment community.
• Advanced Skills: Strong communication, presentation, and interpersonal skills to connect with people at all levels.
• Computer Skills: Proficiency in word processing, spreadsheets, databases, and property management software (preferably Entrata, Yardi, or One Site).
• Licenses: Current valid driver’s license.

Physical Requirements

• Ability to push, pull, lift, or carry up to 20 pounds independently and 50 pounds with assistance.
• Frequent standing, walking, reaching, climbing, stooping, and squatting; intermittent sitting and keyboard work.
• Routine local travel for business-related errands, meetings, or training.

Benefits

• Two+ weeks of paid time off (PTO).
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life and short-term disability insurance.
• Paid parental leave for birthing and non-birthing parents (after 6 months).
• Potential rent savings (property and ownership specific).
• Cell phone allowance.
• Additional benefits available.

Schedule

40 hours per week. Typical site hours (may vary by location):

• Monday – Friday: 9:00 AM – 6:00 PM
• Saturday: 10:00 AM – 5:00 PM
• Sunday: 1:00 PM – 5:00 PM