Leasing Consultant

About the role

TriBridge Residential is seeking a Leasing Consultant for our Plant 64 property in Winston-Salem, NC. You will use dynamic sales and marketing methods to provide superior customer service to potential and current residents, maintaining high occupancy levels by demonstrating the value of our community to prospective residents and finalizing the sales process.

Responsibilities

• Lease apartments by handling telephone inquiries, greeting prospects, showing apartments, taking applications and deposits, verifying information, following up with prospects, and ensuring timely lease renewals.
• Maintain a professional and friendly atmosphere in the leasing office and resident-facing areas.
• Answer incoming phone calls, addressing both prospect and resident inquiries.
• Greet prospective residents, qualify their needs, and professionally present the community and specific apartments, highlighting features and benefits.
• Inspect models and market-ready vacants daily to ensure cleanliness.
• Stay aware of market and industry conditions and trends.
• Contribute ideas to the property manager for marketing the community and improving resident satisfaction.
• Conduct monthly market surveys.
• Physically inspect the marketing path of the community daily.
• Inventory office supplies periodically and report needs to the Property Manager.
• Maintain and restock the café and/or coffee bar.
• Update social media sites to market the community, including creating engaging content and targeting new followers.
• Assist in creating advertising campaigns and newsletters.
• Develop the community’s online presence and post information and photos from special events on social media.

Requirements

• Minimum of 6–12 months of leasing experience in the multi-family industry.
• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Ability to pass a pre-employment criminal background check and drug screen.
• Professional appearance and demeanor.
• Positive, motivating, and team-oriented attitude.
• Desire to exceed in a fast-paced, competitive environment.
• Ability to work with a diverse group of people, including co-workers, vendors, and customers.

Skills

• Proficiency with MS Office applications (Outlook, Word, and Excel) and property management software, preferably Yardi.
• Knowledge of lease-related documents and ability to complete them accurately and timely.
• Strong sales skills and prior sales experience.
• Excellent customer service and satisfaction philosophy.
• Strong organizational and communication skills.

Schedule

Saturdays are required, and some evenings. Hours may vary to meet the business needs of the community.