Leasing Consultant
About the role
Joining Morgan Group means more than just a job — it’s a chance to learn, grow, and build a career you’re proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential.
Responsibilities
- Adhere to MORGAN’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals (referred to as the Operations Manuals) along with the Team Member Handbook.
- Answer the phone.
- Follow up with all traffic and input all information into the appropriate system.
- Stand up and greet clients.
- Tour and lease apartments and sell the products and service of the community.
- Responsible for the leasing process from introduction to the actual occupancy of the resident as outlined in the Operations Manuals.
- Walk apartment before move in to insure MORGAN standards.
- Prepare and complete all leasing paperwork including the lease.
- Obtain move in keys, remote and parking permit prior to resident’s move-in date.
- Respond to resident requests and help to resolve resident problems, including creating service requests.
- Complete all Grace Hill classes which are recommended and attend Company required training.
- Maintain thorough product and knowledge of the community and the competition.
- Know the community’s market which includes nearby businesses and retail, hiring trends, new construction and any other aspects of the sub-market and overall market.
- Prepare weekly and/or monthly market surveys.
- Participate in resident functions and other MORGAN sponsored resident activities.
- Reports to the Assistant Community Manager in the absence of the Community Manager.
- Work overtime as necessary to meet the MORGAN standards of customer service.
- Build relationships with all associates in your respective department and with key associates across other departments at MORGAN with whom you’ll be collaborating, including on-site property management personnel.
Qualifications
- Will need to be on feet (33% to 100%).
- Will need to perform the following physical activities (50% to 100%).
- Constant need (100%) to receive or give instructions from/to residential management, communicate via telephone and in person with staff, residents, vendors, etc.
- Constant need (100%) to communicate either in writing to residents, staff, vendors, corporate and prospects.
- Ability to read, write and understand English.
- Frequent need to see small detail.
- Frequent need (33%-50%) to see things clearly beyond arm’s reach.
- Ability to organize, prioritize, and complete multiple tasks concurrently in a dynamic work environment.
- Ability to shift attention between duties and adapt to changing business needs with minimal notice.
- Ability to maintain concentration, accuracy, and productivity while experiencing frequent interruptions.
- Ability to make sound business decisions and exercise independent judgment in a timely manner.
- Ability to communicate effectively with residents, prospects, team members, vendors, and other stakeholders in person, by telephone, and through written communications.
- Ability to effectively use computer systems, property management software, email, and other technology platforms while managing multiple priorities.
Benefits
Advancement opportunities
Training
Low-cost Medical, Dental, Vision
Flexible Spending Accounts (Medical, Limited Purpose)
Health Savings Account
Voluntary Life Insurance
Long-Term Disability Insurance
Company Paid Life Insurance
Company Paid Short-Term Disability Insurance
401K (Traditional & Roth) with Company Match
Employee Assistance Program
Paid Time Off plans including: Vacation, Sick, Floating Holiday, Bereavement Leave, Holiday Schedule
Referral Bonus Program
Leasing Bonus and Renewal Bonuses