Leasing Consultant

About the role

At The Morgan Group, we are looking for a dedicated individual to join our team. This position involves a variety of duties and responsibilities, including adhering to our Operations Manuals and performing essential job functions.

Responsibilities

• Adhere to MORGAN’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals (referred to as the Operations Manuals) along with the Team Member Handbook.
• Answer the phone and follow up with all traffic, inputting information into the appropriate system.
• Stand up and greet clients, tour and lease apartments, and sell the products and services of the community.
• Responsible for the leasing process from introduction to actual occupancy as outlined in the Operations Manuals.
• Walk apartments before move-in to ensure MORGAN standards are met.
• Prepare and complete all leasing paperwork, obtain move-in keys, remote, and parking permits prior to the resident's move-in date.
• Respond to resident requests and help resolve resident problems, including creating service requests.
• Complete all Grace Hill classes and attend Company required training.
• Maintain thorough product and knowledge of the community and the competition.
• Prepare weekly and/or monthly market surveys.
• Participate in resident functions and other MORGAN sponsored resident activities.
• Reports to the Assistant Community Manager in the absence of the Community Manager.
• Work overtime as necessary to meet MORGAN standards of customer service.
• Build relationships with all associates in your respective department and with key associates across other departments at MORGAN with whom you’ll be collaborating, including on-site property management personnel.

Requirements

The ideal candidate will have a strong background in property management, leasing, and customer service. Experience in multifamily housing is preferred but not required. A high school diploma or equivalent is required, along with a valid driver’s license and insurance.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and insurance.
• Experience in property management, leasing, and customer service.
• Ability to lift and carry items weighing up to 25 pounds.
• Knowledge of apartment operations and maintenance procedures.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Proficiency in using property management software and other technology platforms.

Skills

• Excellent communication skills.
• Customer service orientation.
• Problem-solving abilities.
• Attention to detail.
• Time management and organizational skills.

Benefits

We offer a comprehensive range of benefits designed to support your well-being and success, including advancement opportunities, training, flexible spending accounts, health savings accounts, life insurance, disability insurance, a 401(k) plan with company match, an employee assistance program, paid time off, referral bonus programs, leasing and renewal bonuses, and more.

Pay

Compensation details are confidential and will be shared upon successful completion of the initial screening process.

Schedule

The schedule for this role is flexible and may require occasional overtime to meet customer service standards.

Contact Information

To apply, please complete our brief Culture Index survey. For more information about The Morgan Group, visit our website or contact us directly.