Leasing Consultant

Responsibilities

• Greeting prospective residents and providing them with property tours.
• Performing proper outreach marketing.
• Create engaging social media initiatives to connect residents, and manage posts.
• Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
• Aid in resident retention.
• Support efforts to partner with nearby businesses, events, and other local organizations.
• Walk the marketing path daily.
• Provide excellent customer service to residents and prospects.
• Process lease applications and qualify residents.
• Support the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
• Play a key role in resolving resident concerns and issues.

Qualifications

• At least 1 year of customer service, sales or office experience is required, preferably in residential property management.
• A High School Diploma, GED, or equivalent; some college preferred.
• A customer service, sales, and goal-oriented mindset.
• Ability to work on weekends and holidays.
• Computer proficiency and knowledge of the Microsoft Office Suite.
• Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
• Familiarity with social media platforms, as well as best practices for businesses.