Leasing and Occupancy Specialist II (Granite Lena Park)

About the role

At WinnCompanies, our work starts with people — the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 30 states, Washington, D.C., and Puerto Rico who make it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation’s leading managers of multifamily housing and one of the largest operators of affordable housing communities. We bring together people who care about quality housing, meaningful service, and making a difference every day. Through our innovative resident services platform and commitment to exceptional communities, we offer career opportunities for individuals who want their work to create lasting impact.

About the opportunity

WinnCompanies is looking for a Leasing and Occupancy Specialist II to join our team in Dorchester, MA, supporting a 306-unit affordable, multifamily, scattered-site community. In this role, you will perform day-to-day leasing and marketing activities related to apartment rentals, move-ins, recertifications, and lease renewals. You will also provide outstanding service to prospective and current residents while helping maintain budgeted occupancy at the highest attainable rents. The pay range for this position is $23.00 - $25.00 per hour, depending on experience. The selected candidate will typically work Monday through Friday, from 8:30 AM to 5:00 PM, and this role requires on-call availability.

Responsibilities

• Support leasing and occupancy, including prospect follow-up, property tours, apartment leasing, lotteries, and waitlist management.
• Prepare lease and move-in documentation, maintain databases, and ensure show units and tour areas meet company standards.
• Provide excellent customer service, respond to resident needs, and communicate applicable WinnCompanies programs and policies.
• Gather required documentation for applications, recertifications, and residency approvals.
• Maintain current marketing materials, advertisements, reports, and web content as needed.
• Build relationships with local businesses, housing offices, employers, and real estate brokers and stay informed of local market trends.
• Maintain knowledge of applicable federal, state, and other regulatory requirements and programs.

Requirements

• High school diploma or GED equivalent.
• 3-5 years of experience in property management, leasing, or related experience.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service, interpersonal, and communication skills, with the ability to work effectively with diverse groups of people and personalities.
• Strong attention to detail and ability to work effectively under pressure.

Preferred qualifications

• Associate’s degree.
• Bilingual in English and Spanish.
• Experience with Yardi or RealPage property management software.
• Experience in property management, affordable or tax credit programs, hospitality, customer service, sales, retail, or the restaurant industry.

Benefits

• Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service
• Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options
• 401(k) with company match and company-paid life, AD&D, and long-term disability insurance
• Tuition reimbursement, professional development opportunities, and career growth resources
• Wellness programs, employee assistance resources, commuter benefits, and employee discount programs
• Flexible work options for eligible positions