Leasing Agent - Villas at Desert Ponte
About the Company
For over 45 years, Westland Real Estate Group has been a stable, family-owned leader in property management. Our core company values are Family, Opportunity, Commitment, Responsibility, and Results.
Position Overview
As a Leasing Agent, you are the face of our community. You are the first point of contact for future residents and the key to creating a vibrant, welcoming environment. Your main goal is to showcase the features and benefits of our community, convert prospects into happy residents, and help us achieve high occupancy. We offer a clear path for growth from an entry-level agent to a team leader, with training and support at every step.
Responsibilities
- Leasing & Sales: Guide prospective residents through the entire leasing process, from the initial greeting and property tour to application processing and lease signing, with the goal of closing the deal.
- Customer Service & Resident Retention: Provide exceptional service to current residents, address their needs, manage maintenance requests, and support the lease renewal process to foster a positive community environment.
- Marketing & Outreach: Execute marketing strategies to attract new residents, including managing online ads (like Craigslist), conducting market research, and participating in outreach events.
- Administration & Compliance: Maintain accurate resident and prospect records, process payments, and ensure all activities comply with company policies and Fair Housing laws.
Qualifications
A positive, enthusiastic, and customer-focused attitude. Excellent communication and interpersonal skills. A professional appearance and a strong desire to succeed in a sales-oriented role. High school diploma or GED required.
Experience & Performance Levels
- Entry-Level (Leasing Agent I): No leasing experience is required for candidates with a background in customer service, retail, or hospitality. Full training provided. Performance goal: consistently secure a minimum of 5 new leases per month.
- Experienced (Leasing Agent II): Requires 1-2 years of leasing experience. Performance goal: consistently secure a minimum of 10 new leases per month.
- Senior & Lead Agents (Levels III-IV): Requires 2-4+ years of high-performing experience. Performance goals of 15-20+ new leases per month and involve mentoring junior agents.
Benefits
- Medical, Dental, and Vision Insurance (with dependent coverage)
- Life Insurance and Disability Insurance
- 401(k) with a generous employer match
- 10 days of paid vacation to start
- 6 paid sick days
- Paid holidays
- Generous Rent Discounts at our properties
Pay
The reasonably expected hourly range for this position is $19.00 - $24.00, plus a competitive commission and bonus structure. Pay and earning potential are commensurate with experience and performance (Leasing Agent I, II, or III).