Leasing Agent

Key Responsibilities

• Greet, engage, and build rapport with prospective residents during tours and throughout the leasing process
• Present available units and community amenities in an appealing, persuasive, and informative manner
• Effectively communicate the value and benefits of living at Lifestyle Apartments, highlighting features, services, and community lifestyle
• Consistently meet or exceed monthly leasing goals, occupancy targets, and follow-up metrics
• Accurately prepare, process, and review lease applications and documentation in compliance with Fair Housing regulations and company policies
• Follow up with prospects via phone, email, and CRM systems to convert leads into leases
• Assist with on-site and digital marketing efforts including social media content, outreach to local employers, and community events
• Maintain accurate and up-to-date listings on platforms such as RentCafe, Zillow, Apartments.com, etc.
• Track traffic and leasing performance using internal reporting tools
• Carefully coordinate move-in logistics, welcome packages, and resident orientations
• Provide exceptional service to current and prospective residents through timely communication, issue resolution, and friendly interaction
• Actively participate in resident retention initiatives including renewal efforts, community events, and follow-up surveys
• Assist in coordinating resident satisfaction efforts and address service-related concerns quickly and effectively
• Maintain daily knowledge of apartment availability, pricing, and lease expirations
• Aid in daily property and curb appeal inspections, model upkeep, and cleanliness
• Closely coordinate with the Property Manager and maintenance team to ensure vacant units are market-ready
• Input all prospect, traffic, and lease data into Yardi or CRM platforms in real-time
• Ensure leasing office and tour paths are consistently clean, organized, and welcoming

Ideal Candidate Profile

• Humble: Open to learning and growing while supporting the team
• Hungry: Motivated to meet goals, drive leasing results, and consistently improve performance
• Smart: Emotionally intelligent, people-savvy, and able to connect with a wide range of personalities