Leasing Agent

Total Rewards

Generous benefits package, including:

• Paid Time Off
• Health, life, vision, dental, disability, and AD&D insurance
• Flexible Spending Accounts/Health Savings Accounts
• 401(k)
• Limited leadership and professional development opportunities

Job Functions, Unique Duties and Responsibilities

Essential Functions include but not limited to the following. Other duties may be assigned based on company needs.

• Completes lease form or agreement and collects rental deposit.
• Responsible for ensuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
• Thorough knowledge of lease terms, specifications and all community policies.
• Knowledgeable of required telephone and sales techniques.
• Full knowledge of current rental rates, sizes, locations and all amenities of property.
• Maintain contact with all apartment locator services and local businesses to provide informational material. Responsible for “shopping” competitive properties.
• Develop full knowledge of application information required, screening processes and policies regarding rentals.
• Responsible to conduct out-reach marketing at least once per week.
• Develop and maintain an on-going resident retention program under direction of Community Manager.
• Responsible for proper maintenance of all resident and property files.
• Efficient and timely processing of all required administrative forms, reports and related information.
• Courteous, efficient handling of resident requests and complaints.
• Responsible for maintaining a professional appearance and attitude at all times.
• Responsible for assisting Assistant Manager in collection of delinquent rents.

Job Qualifications

• Minimum 1 years working in the apartment industry.
• Prior Customer Service experience strongly preferred.
• Must have working knowledge of Microsoft Office, the Internet, and Resman management software.
• Bi-lingual helpful.

Physical Requirements and Working Conditions

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
• The employee frequently is required to stand, walk, sit, and reach with hands and arms.
• The employee is occasionally required to climb or balance; stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to 10 pounds.