Learning Programs & Systems Specialist

Key Responsibilities

• Coordinate the planning and delivery of learning and development programs across the organization
• Manage training calendars, program logistics, communications, and scheduling
• Support leadership development initiatives and professional development programs
• Coordinate in-person and virtual training sessions, workshops, and development experiences
• Ensure smooth execution of onboarding and new employee orientation programs
• Maintain program documentation, training schedules, and operational processes

Learning Systems Administration

• Administer and maintain the Learning Management System (UKG Learning)
• Manage course assignments, user access, learning paths, and completion tracking
• Support CEU tracking and documentation for applicable roles
• Ensure training compliance and accurate training records across the organization
• Troubleshoot LMS issues and provide support to leaders and employees using the system
• Maintain learning resources and digital libraries so employees can easily access development content

Learning Experience & Employee Development

• Ensure employees have access to clear, engaging, and relevant learning opportunities
• Support leaders in navigating development resources and learning programs
• Partner with subject matter experts to help translate operational knowledge into practical learning resources
• Absorb external learning resources, tools, and development opportunities
• Assist with coordination of leadership programs such as Spring Ahead and other internal development initiatives
• Serve as an instructor for internal learning and development programs, delivering engaging classes and workshops for staff

Learning Analytics & Program Effectiveness

• Track participation, completion rates, and engagement across learning programs
• Aid in evaluating learning outcomes and identifying improvement opportunities
• Provide reporting on training completion, participation, and development initiatives
• Identify trends and opportunities to strengthen learning engagement

Continuous Improvement & Learning Innovation

• Support exploration of new learning tools, technologies, and delivery methods
• Identify opportunities to simplify and improve learning processes and systems
• Contribute ideas to enhance accessibility, engagement, and effectiveness of development programs
• Help evolve the learning experience as the organization grows