Learning & Performance Design Specialist

Responsibilities

• Identifying opportunities to improve training and recommending solutions.
• Developing content and updating training materials to ensure accuracy.
• Serving as a resource for new product launches and change initiatives.
• Supporting workflow assistance.

Requirements

• 1+ years of experience applying instructional design/technical writing processes in designing, developing, and evaluating training materials.
• 1+ years of project management experience.
• Strong verbal and written communication skills.
• Ability to work collaboratively in a team environment.
• Ability to work successfully with both on-site and virtual employees.
• Ability to build strong business relationships across business units.
• Proficient with Microsoft Office applications (Excel, PowerPoint, Outlook and Word).
• Experience with development tools (e.g., StoryLine, Captivate, Mad Cap, TTS) a plus.
• Bachelor's degree in a related field or equivalent work experience.
• Experience in financial services preferred but not required.