LEARNING FACILITATOR, QUESTROM, Online MBA

About the role

The Online MBA (OMBA) program at Boston University's Questrom School of Business is an innovative program designed to offer an integrated graduate business curriculum to a global learning community. The Learning Facilitator plays a crucial role in this program, serving as a key member of the teaching team.

Responsibilities

• Work in a fast-paced virtual enrollment environment, regardless of time zone or location, with students, faculty, and staff from multiple geographies.
• Deliver high-quality instruction and support to a diverse student body.
• Collaborate with faculty, students, and third-party vendors to manage competing priorities.
• Mentor or coach peers and other teams as needed.
• Assist students with course content, demonstrating knowledge of business concepts including managerial economics, leadership, finance, ethics, data analysis, innovation, organizational behavior, risk, operations, etc.

Requirements

• Must possess a conferred master's degree (e.g., MBA, MBA equivalent, or related advanced management credential).
• A business-related graduate degree is preferred.
• 5+ years of experience in a delivery role such as teaching or project/product management.
• Self-motivated with a start-up mindset towards continuous improvement.
• Excellent interpersonal and customer support skills.
• A collaborative, solution-oriented team player with a demonstrated track record of transparency and proactivity in meeting organizational goals.
• An effective communicator who is open to giving and receiving constructive feedback.
• Ability to effectively collaborate in a remote environment and quickly learn new tools and technologies.
• Experience working with multiple constituencies (faculty, students, colleagues, and third-party vendors).
• Adaptable and comfortable working in a fluid environment.

Qualifications

• Must be familiar with business concepts including managerial economics, leadership, finance, ethics, data analysis, innovation, organizational behavior, risk, operations, etc.
• Willingness to learn and apply these concepts to assist students with course content.

Skills

• Effective communication skills.
• Collaborative and solution-oriented approach.
• Ability to manage competing priorities.
• Adaptability and comfort in a fluid environment.
• Mentoring or coaching abilities as needed.

Pay

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and internal pay comparison. The expected hiring range is from $71,700.00 to $90,000.00.

Schedule

The position is full-time and regular.