Learning Experience Designer I, Human Resources

This job posting is anticipated to remain open for 30 days, from 17-Sep-2026. The posting may close early due to the volume of applicants.

About the role

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Field Learning is responsible for building new capabilities critical to our firm's strategy at speed and scale, ensuring our 50,000 home-office associates and branch team members are reskilled and upskilled to deliver on our commitment to serving more clients, more completely through a purpose-driven, holistic financial experience. The Learning Experience Designer I is responsible for the design, development, and delivery of multi-modal high-performance learning experiences that build learner capabilities, drive behavior change, and result in needed performance results. In this role, you will enable a culture of continuous learning through human-centered learning and performance design.

Responsibilities

• Facilitate engaging learning experiences through virtual and in-person training, workshops, and peer-led learning sessions.
• Partner with business leaders, stakeholders, and Learning & Development teams to design, develop, and deliver learning solutions that drive business results.
• Apply Practice Management expertise and an understanding of branch team dynamics to create learning experiences that support Proven Practices and improve performance.
• Design innovative, learner-centered solutions using research, collaboration, prototyping, and emerging technologies, including AI, to drive capability building and behavioral change.
• Develop multi-modal learning experiences that encourage adoption and enable learners to apply new skills in meaningful, performance-focused ways.
• Monitor learning effectiveness using feedback, insights, and performance data to continuously improve learning solutions.
• Lead collaborative design and validation sessions to ensure high-quality, scalable learning experiences.
• Stay current on industry trends, learning best practices, and evolving field needs to enhance learning strategies and outcomes.

Required Qualifications

• Bachelor's degree in Education, Organizational Psychology, Human Capital Management, or a related field (or equivalent experience).
• 3+ years of experience designing, developing, and delivering learning and performance solutions that