Learning Experience Designer I

About the role

When people call for help, emergency dispatchers are the first link in the chain of response. As a Learning Experience Designer I, you'll design impactful training programs and learning resources that support these dedicated professionals in their mission to protect lives, serve communities, and respond when it matters most.

Responsibilities

• Identify and prioritize performance needs in collaboration with subject matter experts and senior team members
• Develop practice activities/scenarios with feedback and guidance from senior team members and subject matter experts
• Develop, evaluate, revise, and enhance learning experience materials
• Develop training assets (e.g., graphics and videos)
• Work on assigned projects under guidance
• Organize and write technical documents and research materials
• Organizing and coordinating information and deadlines
• Creating written communication
• Frequent computer use
• Sitting for long periods of time
• Concentrating for long periods of time

Requirements

Minimum Qualifications:

• Degree or work experience in instructional design, technical writing, education, or similar field
• Excellent written communication skills
• Strong editing/proofreading skills
• Experience developing online courses
• Ability to work both independently and in a team environment
• Ability to adapt to changing information quickly

Preferred Qualifications:

• Experience maintaining courses in a Learning Management System
• Working knowledge of graphic design principles
• Experience with digital content creation using Adobe Creative Cloud
• Ability to write HTML and CSS (any JavaScript knowledge is a huge plus)
• Experience with online learning authoring tools, like Articulate Storyline

Benefits

• Health, dental, vision, pet, and legal insurance
• Paid time off (PTO)
• Company contributions to a 401(k) (including matching)

Schedule

Hybrid work model based in Salt Lake City, UT.