Learning & Development Specialist

About the role

At Columbia Credit Union, we're passionate about Making Life Better for our employees, members, and communities. As a trusted financial institution with over $2.5 billion in assets and 100,000+ members, we've earned numerous community and business excellence awards while maintaining a people-first culture. In this role, you'll have the opportunity to design impactful learning programs, develop future leaders, and help employees thrive throughout their careers. If you're an engaging trainer, instructional designer, and learning advocate who enjoys turning ideas into meaningful development experiences, we'd love to meet you.

Responsibilities

• Design, develop, and facilitate engaging training programs for onboarding, banking operations, lending, products, services, and employee development
• Create instructional materials including e-learning modules, presentations, videos, job aids, surveys, and facilitator guides
• Deliver both in-person and virtual training sessions that support employee performance and career growth
• Analyze training effectiveness using reporting, learner feedback, completion metrics, retention data, promotion outcomes, and ROI
• Manage and optimize the Learning Management System (LMS) and training databases
• Partner with leaders to identify learning needs and recommend innovative development solutions
• Keep training content current, compliant, and aligned with organizational goals
• Coordinate training logistics, resources, and vendor-supported learning opportunities

Qualifications

• Minimum five (5) years’ financial institution job experience
• Minimum two (2) years’ experience training/coaching adult learners
• Experience with Learning Management Systems, preferred
• Proficient in Microsoft Word, Power Point, Excel, and Internet use
• Excellent written and verbal communication skills
• Applicants must be authorized to work for ANY employer in the U.S.; unable to sponsor or take over sponsorship of an employment visa at this time
• Must be 18 or older to apply

Pay

• Earning potential: $31.50 - 37.50/hour
• Incentives: Eligible for Back Office Incentive opportunities

Benefits

• 100% employer-paid Medical, Dental & Vision for employees
• $200/month opt out
• 401(k) with 100% match up to 6% contribution
• Generous paid time off, paid holidays, sick leave, and extended sick leave
• Tuition Reimbursement