Learning & Development Specialist 2 - Tysons, VA

Responsibilities

• Coordinate planning, timelines, rosters, learner communications, attendance, completion tracking, and closeout documentation for assigned internal learning programs.
• Partner with external training providers, education partners, and vendors on scheduling, enrollment, invoicing, and reporting.
• Maintain project plans, action logs, stakeholder lists, and meeting notes for L&D initiatives.
• Assist with course outlines, learning objectives, storyboards, job aids, facilitator guides, participant materials, and evaluation forms using approved Content Development templates and standards.
• Support Curriculum Specialists and program owners on business-unit initiatives, including bootcamps, rotation programs, and technical training support.
• Administer course setup, enrollments, rosters, completions, certificates, and transcripts in M.C. Dean's learning management system (MCDU), in partnership with the Learning Manager, Technology & Integrations.
• Identify and help resolve missing, incomplete, or inconsistent learning records to support accurate dashboards and reporting.
• Keep program files, templates, standard operating procedures (SOPs), rosters, communication materials, evaluation results, and vendor records organized, current, and stored in approved systems.
• Provide administrative support for credentialing records, tuition and Prior Learning Assessment (PLA) documentation, IDP tracking, and education pathway initiatives, in partnership with the Manager, Workforce Credentialing & Education.
• Clock with the Technical Trainer Lead, Master Trainer, HR Generalist Principal, and Credentialing/Education partners on rosters, attendance, records, learner communications, and materials for apprenticeship and technical training programs.
• Manage vendor communications, statement-of-work (SOW) and invoice tracking, purchase request documentation, and license coordination for L&D programs and tools.
• Compile program data, survey results, completion status, and other information needed for leadership updates, monthly business review (MBR) reporting, and dashboards.
• Respond to learner, manager, subject matter expert (SME), and vendor inquiries; escalate issues with recommended next steps; and recommend improvements based on recurring themes.

Qualifications

• Bachelor's degree in Human Resources, Education, Adult Learning, Organizational Development, Business, Communications, Instructional Design, or a related field preferred; equivalent experience accepted.
• 2+ years of experience in learning and development, training coordination, program coordination, HR operations, education administration, instructional support, or related work with a Bachelor's degree or 8+ with a High School Diploma / GED.
• Experience coordinating programs, maintaining records, supporting stakeholders, managing timelines, and producing accurate documentation.
• Experience working with learning systems, training records, rosters, learner communications, or program administration.
• Experience supporting technical, construction, engineering, field operations, apprenticeship, or workforce development programs.
• Experience with learning management system (LMS) administration, MCDU/Moodle, Microsoft Teams, SharePoint, Excel, PowerPoint, Outlook, or similar tools.
• Exposure to instructional design, eLearning development, curriculum development, or technical writing.
• Experience supporting external training vendors, education partners, credentialing programs, tuition reimbursement, Prior Learning Assessment (PLA), IDPs, or internal leadership/technical programs.
• Familiarity with Articulate, Scribe, Vyond, Power BI, or related learning tools.