Learning and Development Specialist II

Essential Functions

• Project Management and Activity Implementation: 40%
  • Leads the creation and development of various learning programs and training experiences.
  • Builds positive, collaborative partnerships among business stakeholders, SMEs, and peers.
  • Leads small to medium projects following the Alterman Learning and Development process.
  • Reviews deliverables for accuracy and quality.
  • Collaborates with Directors and Managers to develop, update, and maintain standard operating procedures (SOPs).
  • Solicits training needs by gathering feedback from employees and managers.
  • Administers the Learning Management System (LMS) by organizing, tracking, and updating course content.
  • Manages user profiles, troubleshoots technical issues, generates performance and completion reports, and enhances the system to align with evolving training and development needs.
• Instructional Design: 35%
  • Develops aesthetic, well-designed complex to intermediate activities for a variety of delivery methods including eLearning, instructor-led, job aids, and reference materials.
  • Adheres to Learning and Development processes, integrating Alterman and industry standards into all content.
  • Interviews and builds relationships with end-users, stakeholders, and SMEs to design relevant content and delivery methods.
  • Maintains and updates learning materials.
• Learning Activity Facilitation: 15%
  • Facilitates basic and intermediate level learning activities in the classroom and virtually.
  • Leads training sessions and workshops for employees at all levels.
  • Identifies, analyzes, and understands target audiences and their specific communication needs.

Education And Experience

• High school diploma or equivalent.
• Bachelor’s degree in Human Resources, Education, Business, or a related field preferred.
• CPTD Certification (Certified Professional in Talent Development) preferred.
• 3+ years of Learning and Development Curriculum Design and Implementation experience required.

Skills/Abilities

• Excellent written and verbal communication skills with the ability to integrate into a construction environment.
• Able to communicate effectively one-on-one and in group facilitation.
• Proactive and positive attitude, driven by self-motivation and a commitment to maintaining high standards in the workplace.
• Proficient in instructional design, facilitation techniques, and project management across diverse learning modalities.
• Demonstrated ability to collaborate within and across teams.
• Strong ability to handle emotional dynamics in a room, recognizing and addressing learner discomfort or disengagement professionally.
• Expert in using open and probing questions to stimulate discussion, encourage critical thinking, and deepen understanding.
• Intermediate to advanced graphic design skills.
• Basic to advanced videography and editing skills.
• Proficient in adult learning theory and practices.
• Proficient with Microsoft Office Suite (e.g., PowerPoint, Excel, Word).
• Proficient with eLearning tools (e.g., Articulate Storyline, Articulate Rise) preferred.
• Proficient with Adobe Creative Cloud (e.g., Photoshop, Illustrator, Premiere Pro, After Effects).
• Proficient with video editing and screen recording software (e.g., Camtasia).