Jobs · Training · North Carolina

Learning & Development Manager

R.E. Mason · Charlotte, NC · 4 days ago
On-siteTrainingFull-time

Position Summary

The Learning & Development (L&D) Manager is responsible for designing, implementing, and leading a comprehensive learning strategy that supports business growth, leadership development, and employee engagement.

Responsibilities

  • Lead the design and execution of scalable learning programs that align with business objectives and operational priorities.

  • Partner with leadership to identify skill gaps and implement development programs that build organizational capability.

  • Foster a culture of continuous learning that promotes growth, innovation, and high performance.

  • Apply adult learning principles and proven instructional design methodologies to ensure programs are engaging, relevant, and results driven.

  • Define and track key metrics to evaluate learning effectiveness, knowledge retention, and business impact.

  • Design and develop engaging learning solutions, including instructor-led, virtual, and eLearning programs, job aids, and performance support tools.

  • Collaborate with subject matter experts and internal stakeholders to ensure content accuracy and alignment with business needs.

  • Maintain a central repository of learning materials, ensuring content remains current, consistent, and compliant with company standards.

  • Manage internal and external partners for program design, content creation, and delivery.

  • Deliver engaging in-person and virtual learning experiences that accommodate a variety of learning styles.

  • Provide coaching, feedback, and follow-up support to reinforce learning and on-the-job application.

  • Tailor content to meet the needs of diverse audiences, including field, remote, and office employees.

  • Promote an inclusive and collaborative learning environment that encourages participation and knowledge sharing.

  • Lead the implementation and management of a Learning Management System (LMS), including vendor selection, content migration, and user training.

  • Utilize the LMS to deliver, track, and report on learning participation and outcomes.

  • Stay current with learning technologies and tools, including virtual facilitation platforms and eLearning software.

  • Partner with business and HR leaders to establish career paths, competency frameworks, and development plans that support growth and succession planning.

  • Develop and implement structured onboarding programs that accelerate new hire productivity.

  • Provide guidance and consultation to managers on coaching, performance development, and employee growth planning.

  • Align learning initiatives with overall talent management and organizational development strategies.

Required Competencies

  • Demonstrated experience deploying and managing an LMS; proficiency in Microsoft Office Suite; familiarity with eLearning and virtual facilitation tools.

  • Strong ability to evaluate learning effectiveness and make data-driven recommendations for continuous improvement.

  • Excellent communication, facilitation, and presentation skills.

  • Strong collaboration, relationship-building, and project management skills.

  • Creative and innovative approach to learning design with the ability to balance strategy and execution.

  • Customer-focused mindset with a commitment to excellence.

Required Education and Experience

  • Bachelor’s degree in Human Resources, Organizational Development, Adult Learning, Education, or a related field preferred.

  • Minimum of 10 years of progressive experience in learning and development with a proven record of designing and delivering impactful programs.

Preferred Experience/Competencies

  • CPLP, CPTD, or similar professional certification preferred.

Physical Requirements

  • Standing – long periods of time

  • Walking

  • Sitting

  • Kneeling

  • Reaching Overhead

  • Climbing

  • Pushing and Pulling

  • Lifting – 20 Pounds

  • Driving

What R.E. Mason Offers Associates

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

  • Participation in the Employee Stock Ownership Program (ESOP)

  • Retirement plan, including a Safe Harbor contribution

  • Medical / Dental / Vision Insurance

  • Employer paid Life Insurance and Long-Term Disability Insurance

  • Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave

  • Paid Parental Leave

  • Paid company holidays

  • Career Development Program

  • Retirement and Financial Wellness program

  • Employee Assistance Program (EAP)

  • Alternative/Hybrid Work Schedules

Position Details

This is a drug-free workplace. Employment is contingent upon the successful completion of any required pre-employment and, if applicable, ongoing drug testing, including testing mandated by customer site access requirements.

To apply for this job, please visit our website and complete the application process.

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