Learning & Development Manager

Job Summary

Interim HealthCare is seeking a Learning & Development Manager to lead the administration, strategy, and continuous improvement of our Learning Management System (LIFE LMS powered by HealthStream) while designing engaging learning experiences that support our national franchise network and company-owned operations.

Responsibilities

• Serve as the primary administrator and strategic owner of the LIFE LMS powered by HealthStream, overseeing configuration, optimization, governance, and day-to-day platform management.
• Manage LMS operations including user administration, permissions, reporting structures, troubleshooting, vendor coordination, and system enhancements.
• Design, develop, and publish engaging learning experiences and interactive online training using adult learning principles and instructional design methodologies.
• Build and maintain learning curricula, role-based learning paths, onboarding programs, compliance training, and professional development initiatives across the organization.
• Partner with subject matter experts across Operations, Clinical, Sales, and other departments to translate complex concepts into effective, accessible learning content.
• Support franchise partners by providing LMS training, system guidance, reporting support, and best practices to maximize adoption and learning outcomes.
• Develop and maintain training resources including SOPs, user guides, webinars, communications, and learning documentation.
• Maintain training effectiveness through reporting, analytics, learner engagement metrics, and continuous improvement initiatives.
• Support compliance and regulatory training initiatives while ensuring accurate assignment, tracking, and reporting of required education programs.
• Identify opportunities to enhance learning strategy, improve operational efficiency, and expand scalable training solutions across the network.

Requirements

• Full-time onsite position based in Greenville, SC with standard operating hours of Monday–Friday, 8:00 AM–5:00 PM.
• Candidates who have recently completed or are finishing a degree in Adult Education, Organizational Development, or a closely related field are preferred.
• 3–5 years of experience in Learning & Development, instructional design, training operations, or LMS administration preferred.
• Demonstrated hands-on experience administering Learning Management Systems, preferably HealthStream or similar enterprise LMS platforms.
• Experience designing and deploying e-learning content using authoring tools such as Articulate Storyline, Articulate Rise, or comparable platforms.
• Strong understanding of adult learning principles and instructional design methodologies (ADDIE, SAM, or similar frameworks).
• Experience supporting enterprise, franchise, multi-site, or geographically distributed organizations preferred.
• Ability to analyze learning data, training metrics, and learner engagement to drive measurable improvements.
• Strong project management and organizational skills with the ability to manage multiple priorities and stakeholders simultaneously.
• Excellent communication and presentation skills with the ability to influence, educate, and build relationships across all levels of the organization.
• Healthcare industry experience strongly preferred; home health, hospice, or personal care experience is a plus.
• Experience leveraging AI tools in learning design, analytics, or process improvement is a plus.

Benefits

• Competitive Pay: $82,000–$90,000 annually based on experience.
• Paid Time Off (PTO), holiday pay, medical, dental, and vision coverage.
• 401(k) benefits.

Company Culture

Join a people-focused culture that values innovation, accountability, continuous improvement, and professional growth. As a Learning & Development Manager, you'll play a key role in shaping how our teams and franchise partners learn, grow, and deliver exceptional care through innovative education and development programs.