Learning & Development Manager

About the role

We believe our people are the heart of our business. As a People Experience Lead (PEL)/Training Supervisor, you’ll play a key role in shaping the future of our team members by focusing on training, engagement, and workforce development across our 9 McDonald's locations in Louisiana & Mississippi.

Responsibilities

• Develop & Lead Training Programs – Ensure our crew and managers receive top-notch training, from onboarding to leadership development.
• Drive Employee Engagement & Retention – Create a workplace where people love to work and want to stay.
• Recruit & Build Strong Teams – Work alongside our General Managers and leadership team to attract, hire, and develop top talent.
• Ensure Operational Excellence – Help drive performance by ensuring employees have the tools, knowledge, and support they need to excel.
• Implement Cutting-Edge People Strategies – Stay ahead of trends in workforce planning, training, and team culture to continuously improve our organization.

Qualifications

• Education: Community college, university students, recent graduates, or seasoned professionals if you're passionate about training and people development.
• Experience in HR, education, training, or leadership roles preferred but not required—we'll train the right person!
• Willingness to travel between locations (Lafayette, Henderson, Port Barre, Pineville, Marrero, LA & Waveland, MS).