Learning & Development Expert - SAP

Responsibilities

• Lead the analysis, design, and development of end-to-end learning solutions aligned to business goals, performance gaps, and enterprise learning strategy.
• Apply adult learning principles and instructional design best practices to create scalable, role-based learning experiences.
• Develop blended learning solutions, including instructor-led, virtual, self-paced and in-line content.
• Partner with subject matter experts, vendors and business stakeholders to translate complex processes and IT systems into effective learning materials.
• Support the successful implementation of new systems, processes, and solutions through targeted training and enablement strategies.
• Drive and improve user adoption by collaborating with key stakeholder groups while designing learning experiences that reinforce correct system usage and business outcomes.
• Measure learning effectiveness and adoption metrics, using insights to continuously improve training outcomes and KPI attainment.
• Leverage digital learning and emerging technologies to enhance learner engagement, accessibility, and performance impact.
• Identify opportunities to modernize learning delivery through learning platforms, multimedia, and innovative instructional approaches.
• Stay current on learning and development trends and share innovative practices to continuously improve learning effectiveness.

Qualifications

• Bachelor’s degree in business, organizational behavior, human resources, or related field
• 5+ years of work experience in instructional design, training, or a related field
• Demonstrated strength in e-learning development
• Experience in performance consulting and training needs assessment
• Knowledge of adult learning and development methodologies and tools
• Demonstrate of various development approaches that span formal training, relationship-based, and experience-based development (70-20-10 model of learning and development)
• Proficient in Microsoft Office suite
• 3 years’ experience leading a team of 2+ learning specialists.

Additional Qualifications

• Certification in Adult Learning Theory or similar Learning & Development methodology.
• Experience designing, developing and delivering training for ERP systems, SAP preferred.
• Experience working with any Finance curriculum.
• Demonstrated facilitation and presentation skills
• Ability to leverage live online training platforms
• Interest in the application of AI and other advanced technologies in Learning & Development
• Experience in managing project timelines and deliverables
• Strong Interpersonal relationship skills (influencing, listening, forming partnerships)
• Proactive and receptive to change
• Highly organized and able manage multiple priorities
• Takes initiative to work both independently with minimal guidance and collaboratively with stakeholders