Learning & Development Specialist

About the role

We are seeking an experienced Learning & Development professional to join our dynamic L&D team at United Heritage Credit Union (UHCU). The ideal candidate will collaborate with the Learning & Development Manager to design, implement, facilitate, and evaluate employee training programs.

Responsibilities

• Develop and deliver the new hire onboarding program, mentoring programs, on-the-job training and job shadowing.
• Develop and conduct job-focused new hire orientation and training for staff, including creating training procedures, workbooks, knowledge checks, job aids, professional slide decks, and additional study resources.
• Schedule, coordinate and prepare training/development activities and programs (onsite, remote, & hybrid).
• In collaboration with the Learning and Development Manager, provide consulting and guidance to cross-functional partners on best practices for presenting and facilitating effective presentations and training, as needed.
• Assist with project management process, including project execution to successfully deliver learning and development programs and processes.

Requirements

• An equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered.
• Minimum 3 years of demonstrated learning and development experience with progressive responsibilities related to training facilitation, professional curriculum development and training program implementation.
• Strong understanding of adult learning principles and training methodologies.
• Demonstrated experience identifying training and education needs and creatively and quickly designing solutions to address skill gaps.
• Exceptional public speaking, presentation and facilitation skills with a proven ability to create and deliver interactive, engaging and effective learning experiences.
• Strong attention to detail and ability to multi-task.

Qualifications

• Bachelor's degree from an accredited college or university in Organizational Development, Adult Learning, or other related field.
• Strong understanding of Microsoft Excel, Word, PowerPoint, and Outlook with strong technical and computer skills.

Preferred Qualifications

• 4+ years of experience in a financial institution or related industry with progressive responsibilities related to creating formal instructor-led training curriculum and delivering classroom training to adults.
• Demonstrated experience working with Learning Management Systems (LMS), Performance Management Systems and running reports to assist in analyzing trends.
• Experience utilizing content creation software systems (Adobe Captivate, Articulate Storyline, Camtasia, etc.).
• Demonstrated knowledge of credit union federal and state rules and regulations.
• Associate Professional in Talent Development (APTD), Certified Professional in Talent Development (CPTD), other relevant industry certifications.