Learning Center Manager (S03136)

About the role

The Learning Center Manager oversees the daily operations of the East County Learning Center (ECLC), located at the East County Education Center. This is a grade 31, non-bargaining, exempt position.

Responsibilities

• Plan and assign work to others within the unit, and provide direction on the methods/ procedures to be used to carry out work assignments.
• Direct, coordinate, and manage the operations of the learning center.
• Manage staff and student assistants, including hiring, orienting new employees, scheduling staff and assigning work activities, evaluating and providing feedback on performance, and mentoring/training staff and student assistants/peer tutors.
• Collaborate with Library staff and student assistants to provide consistent coverage and support.
• Coordinate virtual tutoring for Humanities and Social Sciences.
• Coordinate Learning Commons collegewide workshop schedule.
• Implement learning center technology, theory, and practice to reinforce learning.
• Identify and recommend instructional resources for faculty and student use in the center.
• Implement and enforce policies regarding usage and development of student support services.
• Research current tutoring trends and pedagogy.
• Design training and workshops for staff, students, and/or faculty.
• Perform other duties as assigned.

Requirements

• Working knowledge of the subject, content, and curriculum areas addressed in the learning center.
• Familiarity with instructional technology and educational materials employed in a learning center.
• Knowledge of current tutoring pedagogy, especially as related to the mission of community colleges and the student populations of community colleges.
• Knowledge of office procedures and practices as applied to the operations of a learning resources center.
• Skill in using personal computers and instructional technology.
• Skill in Microsoft Office suite.

Qualifications

• Bachelor’s degree in the subject area to which the position is assigned.
• Three years tutoring/working in a computerized learning center involved in supporting the academic program and working within the pedagogy of the subject area.
• Two years of supervisory experience or four years of lead level experience.

Skills

• Excellent communication skills and attention to detail.
• Experience working with a hybrid team.
• Skilled with schedule management software.

Benefits

Montgomery College offers a comprehensive benefits package including generous paid vacation, sick, and paid holidays; medical, dental, and vision insurance; group legal benefits; professional development opportunities; retirement plans; educational assistance; tuition waivers for employee and dependents; wellness programming; and more. Employees are eligible for participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position).