Education Center Assistant Manager

About the role

The Education Center Assistant Manager supports the Education Center Manager by overseeing the daily operations of the education center, supervising staff, and handling administrative tasks.

Responsibilities

• Support and Supervision
  • Oversee daily operations of the education center.
  • Supervise education center staff and provide guidance and support as needed.
  • Provide day-to-day leadership, guidance, and support to staff during the absence of the Education Center Manager.
  • Orient staff and substitutes to the site and classrooms.
  • Provide backup classroom and kitchen support when needed.
• Administrative and Operational Support
  • Handle day-to-day administrative tasks such as staff schedules, attendance records, inventory management, incident and accident reports, etc.
  • Ensure proper supplies including food supplies, arts and crafts supplies, health, safety, and environmental related supplies, office supplies, etc.
  • Be responsible for site reception activities such as answering phones, directing calls, taking messages, greeting families, giving program info, ensuring front desk coverage, etc.
  • Submits maintenance requests and ensures completion of items—escalates large concerns to ensure licensing compliance.
  • Maintain good housekeeping across all center areas and ensure that all displayed information is regularly updated and current.
  • Enter data into databases to help ensure licensing and contract compliance.
  • Assists in the closing, storage, and maintenance of program information, files, binders, and other documents at the end of the program year.
  • Opening and closing of the site.
  • Receives and distributes mail and packages.
  • Aid in agency-wide activities such as All Staff Meetings, Site Meetings, etc.
• Financial and Record Keeping
  • Help the Education Center Manager with budgeting, financial management, and record keeping for the center.
  • Ensure children are checked in and out, and document attendance of students in the database.
  • Ensure all staff and visitors check in and out and maintain a log.
  • Complete application with prospective families and forward to the enrollment team.
  • Document and escalate parent concerns to the Education Center Manager.
  • Document and monitor incidents and accidents in ChildPlus and other systems ex. CHIPS, etc.
• Program and Curriculum Support
  • Assist the education team in developing and implementing age-appropriate curriculum and activities for children.
  • Support the development of organizational systems, processes, and tools to ensure the smooth operation of the site and support programs.
  • Support with arrangement/coordination of training, meetings, celebrations, parent committees, and Policy Council.
  • Upon request, provides translators and/or childcare for parent meetings, training, etc.
• Compliance and Safety
  • Support the Education Center Manager in ensuring compliance with state regulations and licensing requirements.
• Communication and Community Engagement
  • Greet all family and visitors; may provide tours to prospective families and donors.
  • Document and escalate parent concerns to the Education Center Manager.
  • Provide recommendations, support, and share feedback to the Education Center Manager on educational policies and procedures.
• Other Responsibilities
  • Identify/attend meetings/conferences that relate to role and professional development goals.
  • Other duties as assigned.

Qualifications

• Two years of experience in providing office support and support in an Early Childhood Education organization.
• Two years of experience in working in a classroom setting in an Early Childhood Education organization.
• An Associates or Bachelor’s in early childhood education or a related field.
• Experience interacting positively with a varied clientele, in person, or on the phone.
• A Computer proficiency: Microsoft Office, Gmail, and Google Applications, and internet and able to learn new software programs.
• Basic office equipment proficiency: copy, fax, voice mail, etc.
• Excellent oral and written communication skills.
• Excellent organizational and time management skills.

Physical Demands and Working Conditions

• Physical Demands: To perform the job the employee is frequently required to talk, hear, stand, walk, stoop, balance, kneel, crouch, reach with hands and arms. The incumbent will be required to carry materials weighing up to 40 lbs. frequently, on an occasional basis lifting to 50 lbs.
• Working Conditions: The work is typically performed in an early childhood school environment, with moderate to loud noise levels. Frequent travel to other site locations is needed. Evenings and weekends included when required.

Benefits

As a Denise Louie Education Center team member, you may receive some or all of the following employee benefits: Medical, Dental, Vision, Flexible Spending, Health Savings, Long-Term Disability, and options for supplemental Insurance coverage. Team members are eligible to participate in the company 401(k) plan, which offers a non-elective employer contribution after an introductory period. In addition, eligible full-time and part-time employees will accrue up to total 160 hours of PTO and Sick, thirteen paid holidays, and one personal holiday annually.