Learning Center Coordinator

About the role

The primary purpose of this position is to provide after-school educational support to the students enrolled in the Work Force and will assist in managing the daily operation of the computer and homework centers.

Responsibilities

• Supervises daily operations of homework center and computer lab to foster constructive learning environment;
• Mentors and provides academic support to program participants;
• Maintains attendance logs;
• Updates student database and files on a regular basis;
• Reviews student documentation and curriculum material with site manager;
• Makes reminder and recruitment calls to parents and students on a regular basis;
• Keeps track of supplies at the site and orders materials as needed;
• Helps with all special events and upkeep of the site;
• Maintains a neat and organized site.

Essential Duties and Responsibilities

• Manages behavior in the homework center and helps students reach their academic goals;
• Performs other related duties as assigned.

Qualifications

• High School Diploma required; Associates or bachelor’s degree is preferred.
• Qualified applicants will possess a background in education and adolescent development and have demonstrated behavioral management skills.
• A strong ability to motivate and sustain participants' interest in learning, and to build strong relationships while maintaining important professional boundaries.
• A strong sense of professionalism and an interest in adolescent development are highly valued.
• Knowledge of Haitian Creole, Spanish, or Amharic is a plus.
• Strong computer skills (MS Word, MS Excel, MS Access, and MS Outlook).

Competencies

• Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.
• Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; recognizes working colleagues as customers.
• Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively.
• Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work.
• Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Job Competencies

• Ability to work effectively with a broad range of adolescents, with an interest in developing counseling and teaching skills;
• Strong behavioral management skills, with an ability to set and maintain limits with adolescents;
• Strong ability to motivate, inspire, and sustain participants' interest in learning;
• Mature sense of professional accountability, with excellent follow-through;
• Developed organizational skills, with an ability to prioritize and multi-task;
• Strong computer skills, particularly Word and Excel;
• Strong written/oral communication skills.