Learning Business Partner II – Employee Development (Hybrid, Morrisville, North Carolina Based)

Responsibilities

• Develop and execute an innovative and impactful onboarding experience and strategy to retain top talent
• Manage the biweekly, on-site orientation experience, including content, resources, evaluations, KPIs, and compliance requirements for all new hires
• Enhance, improve and own the new employee buddy program with a focus on ensuring employee adoption of the organizational culture during the first 6 weeks of employment
• Provide leadership or assistance in design, development, and/or delivery of other essential organizational training when necessary to continue growth of the workforce
• Collaborate with supervisors to develop new hire training plans
• Partner with cross-functional teams (10+) to create, implement, and deliver a seamless onboarding experience for new hires
• Work with ODL (Organizational Development and Learning) team members to develop orientation facilitators, ensuring consistent, high-quality delivery of the dual-orientation experience and backup coverage for the role
• Collaborate with ODL team members to deliver short- and long-term projects and strategic initiatives aligned to the department’s strategic framework, supporting the broader People Operations and Development division
• Regularly monitor key indicators to evaluate and improve the employee experience
• Develop and evaluate success metrics to uncover trends, patterns, and actionable insights, and deliver quarterly reports to NEO stakeholders and leadership
• Train coordination
• Maintain oversight of the orientation schedule and logistics
• Partner with content owners and presenters to provide feedback and recommendations that drive a best-in-class orientation experience
• Maintain Training Documentation
• Lead onboarding communications, ensuring new hires, facilitators, and stakeholders receive clear, timely, and consistent information
• Deliver clear, consistent communication to new hires, setting expectations and guiding them through the orientation experience
• ODL Administration
• When necessary, help with management of the ODL inbox, basic Learning Management System administration, and classroom setup

Qualifications

• Bachelor’s degree and six (6) years of experience in a progressive training or teaching role, preferably in a business setting; including experience in organizing training events, assessing needs, counseling and evaluating sessions
• Or Master’s degree and four (3) years of experience in a progressive training or teaching role, preferably in a business setting; including experience in organizing training events, assessing needs, counseling and evaluating sessions
• Knowledge of organizational development systems, theories, and practices, including accepted methods of measurement and assessment, and practices of leadership and organizational development
• Advanced knowledge of cultural diversity issues
• Excellent communication skills
• Demonstrated ability to formulate and present ideas effectively, either verbally or in written form
• Ability to establish and maintain effective working relationships with supervisors and staff
• Demonstrated ability to solve problems, mediate conflicts, build teams, and communicate effectively to a wide range of audiences

Benefits

• Medical, Dental, Vision, Life, Long Term Disability
• Generous retirement savings plan
• Flexible work schedules including hybrid/remote options
• Paid time off including vacation, sick leave, holiday, management leave
• Dress flexibility