Learning and Development Specialist, Advancement Administration - University Advancement

Location: Saint Louis, MO 63105 | Scheduled Hours: 37.5 per week

About the Role

The Learning and Development Specialist in University Advancement at Washington University drives organizational growth for University Advancement staff by developing, facilitating, maintaining, and measuring the effectiveness of learning and development solutions. This role serves as a member of the Organizational Development Team, focusing on improving individual and team performance through meaningful and relevant learning experiences. The Specialist collaborates frequently with the Organizational Development team and is responsible for policies, procedures, and operations of learning content associated with Workday Learning, the University’s primary learning management system.

Responsibilities

• Strategically create programming and lesson plans to meet the highest and current needs of University Advancement staff.
• Design high-quality and effective learning materials, such as slide decks, worksheets, job aids, demo videos, and more, adhering to accessibility standards and team branding.
• Effectively utilize technologies to drive learning, including Microsoft Office, eLearning authoring tools (e.g., Articulate Rise, Camtasia/SnagIt), Mentimeter, and others.
• Facilitate synchronous learning and development opportunities both in-person and on Zoom, driving active learning through group discussion, polls, activities, and knowledge checks.
• Serve as a producer for Zoom and hybrid sessions for guest speakers and peers, as needed.
• Collaborate closely with subject matter experts and guest presenters to ensure programming and support meets their needs.
• Load, schedule, and test courses in Workday Learning.
• Manage tracking and reporting activities related to participants, training sessions, and training results.
• Summarize session evaluations and share opportunities for continuous improvement.
• Manage training material production and inventory of supplies, including overseeing training room setup and technology, classroom materials, and providing support for presenters.
• Manage the scheduling and coordinating of ongoing training with minimal oversight.
• Manage the yearly training calendar for University Advancement.
• Collaborate effectively with other members of Organizational Development to provide programming support to University Advancement staff.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree or a combination of education and/or experience may substitute for minimum education.
• Three years of experience in curriculum/content development and workshop facilitation with developing content.
• High degree of professionalism and absolute confidentiality in handling information related to the University’s alumni, benefactors, and employees.
• Ability to handle a high volume of work.
• Demonstrated experience working with senior-level management and subject matter experts at all levels.
• Demonstrated ability to achieve results in complex organizations.

Preferred Qualifications

• Master’s degree.
• Three years of professional outcomes assessment/evaluation experience.
• Experience working in advancement/fundraising and/or higher education.

Skills

• Communication
• Confidentiality
• Cross-Team Communication
• Curriculum Development
• Customer Service
• Detail-Oriented
• Dynamic Presentation
• eLearning Tools (e.g., Articulate Rise, Camtasia/SnagIt)
• Goal-Oriented
• Instructional Development
• Interpersonal Relationships
• Learning Management Systems (LMS)
• Learning Quickly
• Microsoft Office
• Professional Development
• Professional Etiquette
• Project Management
• Resourcefulness
• Sound Judgment
• Team Collaboration
• Time Prioritization
• Training and Development
• Working Independently
• Work Initiative
• Workshop Facilitation

Working Conditions

• Normal office environment.
• Ability to travel to various on- and off-campus locations.
• Typically sitting at a desk or table.
• Repetitive wrist, hand, or finger movement.
• Use of office equipment.

Pay

The targeted hiring range for this position is $49,700 - $58,000 annually. The salary range for this grade (G10) is $49,700 - $82,100 per year. Individual rates within the range will be determined by factors including qualifications, performance, equity with others in the department, market rates for positions within the same grade, and department budget.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, combining employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs, employee assistance program (EAP), financial resources, access to dietitians, and more.
• 4 weeks of caregiver leave to bond with a new child.
• Family care resources for childcare and adult care needs.
• Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years of employment.