Learning and Development - Learning Consultant/Sr. Learning Consultant

About the role

The Learning and Development department at The Cincinnati Insurance Companies is seeking a senior learning consultant to join their team. This role is based at the company's Headquarters in Fairfield, Ohio, and some departments offer a hybrid work option.

Responsibilities

• Work with senior stakeholders and business partners to design, develop, and facilitate custom learning journeys and solutions.
• Lead projects by overseeing the planning, development, and delivery of training programs or learning initiatives.
• Collaborate with internal team members to brainstorm, design, develop, and facilitate workshops and leadership programs.
• Deliver workshops, training, and learning solutions for intermediate and advanced audiences.

Requirements

• A bachelor’s degree, with a master’s degree in I/O psychology, human resources, or a related field preferred.
• Five or more years of experience delivering training and learning solutions for intermediate and advanced audiences.
• Five or more years of experience in the insurance industry (preferred), or proficient knowledge in a specific insurance department’s operations (e.g., underwriting, claims, communications, sales, marketing, customer service).
• Experience training key human development skills like communication, teamwork, emotional intelligence, empathy, conflict resolution, and adaptability.
• Experience collaborating with executive stakeholders on complex initiatives.
• Experience in mentoring and coaching less experienced team members.
• Experience leading projects that drive department and/or enterprise initiatives.
• Experience with Microsoft® Teams and Adobe.
• Direct experience with agents and/or policyholders (preferred).
• Experience developing and applying competency and/or job models to define role expectations, skills, and capability requirements.

Qualifications

• Self-awareness and ability to reflect and learn from one's own experiences.
• Ability to grasp new concepts quickly and incorporate them into the training.
• Knowledge of learning and development field, adult learning theories, and methodologies, and behavioral science.
• Thought leadership in the area of learning and behavioral development.
• Ability to communicate, inform, or escalate appropriately and make decisions independently.
• Confidence and comfort in presenting and facilitating in front of senior-level audiences.

Skills

• Strong interpersonal and communication skills.
• Ability to work collaboratively with diverse teams.
• Flexibility and adaptability in changing circumstances.
• Problem-solving and critical thinking skills.

Benefits

At Cincinnati, we offer a comprehensive benefits package designed to support your well-being and satisfaction. This includes:

• Competitive salary range of $75,000 - $120,000 annually, with pay based on education, experience, knowledge, skills, and abilities.
• Annual cash bonuses and stock incentives based on company and individual performance.
• Flexible work options, including a hybrid work arrangement.
• Comprehensive health and wellness programs.
• Professional development opportunities.
• Employee resource groups and diversity, equity, and inclusion initiatives.

Actions Speak Louder

At Cincinnati, we believe in the power of actions to speak louder than words. We strive to live our values every day and make a positive impact in the communities we serve.