Lead WMS Administrator

Responsibilities

• Configure and maintain RFSmart settings: item/SKU setup rules, bin/location structures, pick/pack/ship workflows, cycle count rules, and mobile RF screens
• Own NetSuite–RFSmart integration health: monitor data sync, resolve integration errors, coordinate with NetSuite administrators on related ERP changes
• Manage user roles, permissions, and security across all locations; conduct periodic access reviews
• Design and standardize warehouse workflows across all 7 sites to ensure consistency while accommodating legitimate site-specific needs
• Lead testing and validation of RFSmart/NetSuite updates, patches, and new releases before deployment
• Serve as escalation point for issues Site WMS Coordinators cannot resolve
• Manage the vendor relationship with RFSmart (support tickets, enhancement requests, contract/licensing)
• Build and maintain reporting/dashboards on inventory accuracy, pick/pack productivity, and system exceptions
• Own and maintain WMS documentation, SOPs, and training materials
• Train and mentor the Backup Administrator and Site WMS Coordinators
• Lead or support new-site onboarding and go-live activities

Qualifications

• 3+ years administering a WMS (RFSmart or comparable) in a multi-site environment
• Working knowledge of NetSuite ERP (inventory, fulfillment, and item management modules)
• Strong understanding of warehouse operations: receiving, putaway, picking, packing, shipping, cycle counting
• Experience with RF/barcode scanning hardware and troubleshooting
• Strong analytical and SQL/reporting skills (saved searches, NetSuite reporting, or similar)
• Excellent cross-site communication and project management skills
• Ability to travel to locations periodically (est. 15–25%)

Pay

$90,000 - $125,000

Schedule

On-site position, can be located in Hunt Valley, MD, Lewisville, TX or Lakeland, FL