Systems Administrator

About the role

The Systems Administrator is responsible for maintaining and managing the organization's IT infrastructure, including servers, networks, and security systems, ensuring their reliability, security, and optimal performance. This role involves configuring, monitoring, and troubleshooting servers, storage, and network components to support the operations of a security-focused organization. The Systems Administrator works closely with IT teams to uphold security protocols, compliance standards, and industry best practices in a highly regulated environment.

Responsibilities

• Install, configure, monitor, and maintain servers, storage, and network infrastructure, ensuring high availability and performance.
• Implement and manage security measures, including firewalls, antivirus software, and intrusion detection systems, to safeguard the organization's infrastructure and comply with industry regulations.
• Develop and manage backup, recovery, and continuity plans to ensure data integrity and quick recovery in the event of system failures.
• Utilize monitoring tools to proactively identify and resolve potential issues, optimizing system performance and preventing downtime.
• Administer user accounts, permissions, and group policies in alignment with security standards, ensuring data access control and compliance.
• Respond to and resolve escalated technical issues and incidents, conducting root cause analysis to prevent recurrence.
• Ensure timely updates, patches, and upgrades for all systems, managing software lifecycles to mitigate vulnerabilities.
• Support the setup, configuration, and maintenance of network security systems, including VPNs, firewalls, and proxy servers, to protect the organization's IT environment.
• Maintain comprehensive documentation for system configurations, procedures, and troubleshooting steps, creating standard operating procedures (SOPs) to streamline IT processes.
• Work closely with IT support, security, and compliance teams to align system management practices with organizational goals and regulatory requirements.
• Perform other job-related duties as assigned.

Qualifications

• A sense of humor, creativity, and positive attitude.
• Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience.
• Certifications such as CompTIA Server+, CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA) are preferred.
• 4-6 years of experience in systems administration or a related role, preferably within the security industry or a highly regulated environment.
• Proficiency with Windows and Linux server environments, Active Directory, and network protocols (e.g., TCP/IP, DNS, DHCP).
• Strong understanding of virtualization technologies (e.g., VMware, Hyper-V).
• Experience with network security tools (e.g., firewalls, VPNs) and endpoint security measures.