Lead Technician, Manufacturing Component/Quarantine and Labeling

Job Overview

Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. You align your life’s work with an ongoing mission that’s bigger than all of us.

Key Responsibilities

• Manufacture, label and store blood products according to applicable FDA, AABB, CLIA, NRC and Red Cross policies and procedures.
• Manage sample tubes and prepare for shipment.
• Meet the quality and quantity production and distribution goals established by the department.
• Evaluate suitability of blood products for manufacture and distribution.
• Perform record reviews and resolve discrepancies.
• Ensure products are suitable for release for distribution.
• Appropriately manage any exceptions.
• Perform good inventory management practices throughout the manufacturing process.
• Prioritize workload of self and others to meet production and customer requirements.
• Operate, maintain and perform validation and quality control checks on equipment.
• Maintain accurate, legible and complete manufacturing department records.
• Maintain accurate electronic and physical inventory locations for products/samples.
• Participate in suspect product investigations and problem-solving activities.
• Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.
• Identify and quarantine products/samples that don’t meet quality requirements.
• Perform disposition of unacceptable products/samples.
• Assume operational supervisory responsibilities on designated shift.
• Communicate effectively with internal customers, vendors and volunteers.
• On-call work may be required.

Minimum Qualifications

• Education: High School or equivalent required, prefer Associates degree.
• Experience: Minimum 4 years related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience required.
• Management Experience: N/A
• Skills/Abilities: All technician jobs require good computer skills, attention to detail, accurate documentation and good decision-making skills. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Ability to work on a team. Good communication skills.

Preferred Qualifications

• Leadership experience is highly desired.
• Demonstrated experience working in a fast-paced environment.
• Ability to be flexible.
• Problem-solving ability.