Lead Technician I

Branch Location: 22419 72nd Ave S, Kent, WA 98032

Pay Range: $22.51 - $28.14 Hourly (DOE)

About the Organization

Restoration Management Company, Northern California's largest emergency service and restoration company, is a growing, profitable, privately held company headquartered in Livermore, California. Established in 1985, we provide reliable, year-round emergency service, 24-hours-a-day for water, smoke, and environmentally damaged property to commercial, industrial, and residential clients.

About the Role

The Lead Technician I must be able to lead each phase of the mitigation and/or environmental project from the initial stage to completion. This position reports directly to the Supervisor and may be co-managed by the Project Manager and/or Branch Manager. Interfacing with other departments within the company may be required.

Responsibilities

• Maintain regular communications with key stakeholders including Branch Manager, Operations Manager, Project Manager, Supervisor, and Project Coordinator to discuss project schedules, changes in scope of work, material, and personnel resources.
• Perform tasks to expedite job completion, including but not limited to: picking up and ordering materials, moving client contents, and performing necessary repairs while adhering to code regulations and industry standards.
• Lead a small group of technicians, providing supervision and direction based on defined job parameters.
• Maintain company-assigned vehicle and restock supplies as necessary.
• Complete and turn in crew sheets and job notes at the end of each day.
• Serve as a role model in following and enforcing company policy and safety procedures.
• Assist in the development of technicians through mentoring, coaching, and encouraging skill development.
• Assist in jobsite safety briefings and provide training within the scope of knowledge.
• Complete timecards accurately and ensure crew members do the same.
• Turn in completed work orders including measurements, moisture readings, and detailed paperwork for Project Manager to complete billing.
• Maintain trade skills through regular training provided by the company.
• Build knowledge of company services, operations, and standard practices to support professional growth.

Requirements

• Minimum 1-year experience in a lead technician role in the construction field and/or restoration/mitigation field, or equivalent experience as a Tech III.
• Valid Driver’s License (Class C) with a driving record in good standing; must be insurable.
• Understanding of safety guidelines and ability to apply them to daily tasks while holding crew members accountable.
• Awareness of company handbook, policies, and SOPs, and adherence to them.
• Ability to communicate desired outcomes and apply SOPs in daily activities.
• Support the development of technicians through demonstration and encouragement.
• Good knowledge of hand tools, power tools, and miscellaneous equipment.
• Continuous growth mindset, open to feedback, and ability to apply learning to self and others.
• Good grasp of the English language (reading, writing, verbal).
• Bilingual (English/Spanish) preferred.
• Able to pass a Respirator Physical and obtain a respiratory fit exam.
• Ability to interpret and apply basic instructions (e.g., Material Data Sheets).
• Industry certifications preferred; ability to pass medical exams if required for certification.

Safety Requirements

• Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
• Wear required Personal Protective Equipment (PPE) such as gloves, masks, goggles, hard hats, and safety footwear.
• Practice ergonomic principles to prevent musculoskeletal disorders.
• Adhere to office safety protocols, including proper use of equipment and maintaining clutter-free workspaces.
• Complete mandatory safety training sessions (e.g., hazard communication, emergency response, safe equipment handling).
• Identify and report unsafe conditions, hazards, incidents, or injuries to supervisors immediately.
• Familiarize yourself with emergency procedures, including evacuation routes and emergency contacts.

Physical Requirements

• Ability to lift and carry materials or equipment weighing up to 25 lbs. regularly and up to 50 lbs. with assistance.
• Perform tasks requiring walking, bending, reaching, crouching, kneeling, climbing, squatting, crawling, lifting above shoulder, and twisting.
• Prolonged sitting or standing, with regular alternation between the two.
• Continuous repetitive motion involving hands, wrists, or arms (e.g., typing, data entry).
• Capacity to operate machinery and tools requiring fine motor skills and hand-eye coordination.
• Clear vision for close work, computer use, and eye coordination.

Working Conditions

• Indoor office setting with standard office equipment; may involve regular meetings and collaboration.
• Outdoor fieldwork at restoration sites (residential, commercial, or industrial properties) with exposure to various weather conditions.
• Potential exposure to hazardous materials, chemicals, or contaminants; strict adherence to safety protocols and PPE required.
• Work after hours and weekends due to 24/7 business operations.
• Travel to and from job sites using company vehicles; possibility of out-of-town training or conferences.

Benefits

• Full-time positions
• Opportunity for advancement
• Competitive benefits (medical, dental, vision, EAP, 401k with matching, and life insurance)
• Paid time off (PTO)
• Paid holidays
• Competitive salaries