Lead Technician I

Branch Location: 4925 E. Hunter Ave, Anaheim, CA 92807

About the Role

Restoration Management Company expects each employee to embrace and apply the following company CORE VALUES in their daily activities: Team Spirit, Integrity, Quality, Humility, and Safety. These values, along with the responsibilities listed below, are essential to success in this role. The Lead Technician I leads each phase of mitigation and/or environmental projects from initiation to completion, reporting directly to the Supervisor and potentially co-managed by the Project Manager and/or Branch Manager.

Responsibilities

• Maintain regular communications with key stakeholders (Branch Manager, Operations Manager, Project Manager, Supervisor, and Project Coordinator) to discuss project schedules, scope changes, materials, and personnel resources.
• Perform tasks to expedite job completion, including ordering and picking up materials, moving client contents, and performing high-quality repairs adhering to code regulations and industry standards.
• Lead a small group of technicians, providing supervision and direction based on defined job parameters.
• Maintain company-assigned vehicle and restock supplies as necessary.
• Complete and submit crew sheets and job notes at the end of each day.
• Serve as a role model in following and enforcing company policies and safety procedures.
• Assist in the development of technicians through mentoring, coaching, and skill-building.
• Conduct jobsite safety briefings and provide training within the scope of knowledge.
• Complete timecards accurately and ensure crew members do the same.
• Submit completed work orders, including measurements, moisture readings, and detailed paperwork for billing.
• Maintain trade skills through regular company-provided training.
• Build knowledge of company services, operations, and standard practices to support professional growth.

Requirements

• Minimum 1-year experience in a lead technician role in construction and/or restoration/mitigation, or equivalent experience as a Tech III.
• Valid Driver’s License (Class C) with a clean driving record; must be insurable.
• Understanding of safety guidelines and ability to enforce them with the crew.
• Awareness of company handbook, policies, and SOPs; ability to apply and communicate them.
• Experience developing technicians through demonstration, encouragement, and growth opportunities.
• Proficiency in using hand tools, power tools, and other equipment to complete jobs.
• Continuous growth mindset, open to feedback, and ability to teach others.
• Strong grasp of the English language (reading, writing, verbal). Bilingual (English/Spanish) preferred.
• Ability to pass a respirator physical and obtain a respiratory fit exam.
• Ability to interpret and apply basic instructions (e.g., Material Data Sheets).
• Industry certifications preferred; ability to pass medical exams if required for certification.

Working Conditions

• Repetitive left/right hand motion (use of hand and power tools).
• Physical agility: bending, squatting, crawling, climbing stairs/ladders, twisting, pushing, pulling, and reaching overhead or downward.
• Frequent lifting of heavy objects (up to 50 lbs).
• Ability to work in confined and unsanitary conditions regularly.
• Required overtime for scheduled work, after-hours response, and weekend availability.

Pay

$22.51 - $28.14 hourly (DOE)

Benefits

• Full-time positions with opportunity for advancement.
• Competitive benefits: medical, dental, vision, EAP, 401k with matching, and life insurance.
• Paid time off (PTO) and paid holidays.
• Competitive salaries.

About the Organization

Restoration Management Company, Northern California’s largest emergency service and restoration company, is a growing, profitable, privately held company headquartered in Livermore, California. Established in 1985, the company provides reliable, year-round, 24-hour emergency services for water, smoke, and environmentally damaged property to commercial, industrial, and residential clients.