Lead Technician

From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.

About the role

Lead Technicians are the tactical leader within the region that they serve. Their duties include providing tactical direction, establishing priorities, assigning tasks, coordinating projects, and providing expertise and support to technicians at the job site. Lead Technicians are responsible for ensuring technicians perform work safely and are trained in both the technical skill sets and administrative functions. They are expected to apply 95% of their time to billable work orders.

Responsibilities

• Completes preventative maintenance and repairs per work order requirements.
• Self performs the following duties in compliance with company procedures, regulatory requirements and safety standards:
  • Performs minor plumbing maintenance on existing systems such as but not limited to: repair and unclog toilets, urinals, replace and maintain valve assemblies, toilets and faucet fixtures, and repair/maintain sensors for automatic flush kits.
  • Performs routine painting, carpentry work, general maintenance, etc., as necessary to maintain supported facilities in like-new condition (e.g., repair a hole in drywall, prep the area, and match the paint to present a uniform and original like-new appearance).
  • Repairs and routine maintenance of walls, floors, doors, and any painting and touch-up work as necessary for the beautification of customers’ facilities in like-new condition.
  • Performs minor electrical maintenance as allowed without a license within state law requirements (e.g., repair or replacement of fixtures, wall switches, and outlets; replace light bulbs, ballasts, and sockets if necessary).
• Completes service inspections and asset inspections as needed.
• Serves as tactical leader in the field; leading, coaching, and providing trade knowledge to technicians.
• Trains new employees in EMCOR Field Organizational practices and procedures.
• Observes workmanship of technicians conducting tasks and accurately completing administrative functions associated with the job.
• Assists technicians with complicated/skilled work orders (where geographically feasible).
• Serves as facilities maintenance subject matter expert.
• Completes other duties as assigned or required by Regional Manager.

Requirements

• Five or more years mechanical experience, including electrical, plumbing, carpentry; or equivalent combination of training, education, and experience.
• Any combination of education, training, and experience which demonstrates ability to perform the duties and responsibilities as described, including related work experience in one or more of the building trades.
• Must possess applicable certifications, licenses, and a valid driver’s license in good standing.
• Ability to read and comprehend instructions including safety policies, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to effectively present information in individual and small group situations.
• Complete assigned work orders in a timely manner and communicate work order status via designated business process.
• Ability to use and operate handheld devices and business systems or document management database software, including Microsoft Office, Microsoft Outlook (email), MS Office (Word, Excel).
• Comply with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety.
• Performs assigned day-to-day repairs, emergency, and preventive maintenance.
• Maintain adequate knowledge of and always comply with OSHA (Occupational Safety & Health Act) standards and company safety policies.
• Experience in the installation, maintenance, troubleshooting, and repair of building mechanical systems, including HVAC, plumbing, and electrical systems.
• Daily local travel between properties.

Physical Demands

• Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.
• Frequently required to climb or balance.
• Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Regularly exposed to moving mechanical parts and risk of electrical shock.
• Occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; and vibration.
• The noise level in the work environment is considered normal.
• Required to drive a company vehicle daily.
• Work in an environment where safety equipment is needed: steel-toe shoes, hearing protection, noise protection, hardhat, eye protection, hand protection, etc.
• Abide by OSHA guidelines including lock-out/tag-out and HAZCOM guidelines and all other company and customer-driven safety initiatives.
• Hours of work are defined and governed by business volume and contract schedules.
• Ability to handle stressful situations and remain calm in the face of the customer.

Qualifications

• High school diploma or equivalent; degree/certification or equivalent professional experience in landscaping, trades (electrical, HVAC, plumbing, etc.), or specialty floor care preferred.

Benefits

• Medical, dental, and vision coverage.
• Health savings and flexible spending accounts.
• Life insurance and disability.
• 401(k) Savings Plan.
• College Coach and employee assistance program.

Pay

$30 to $38 per hour.