Lead Technical Trainer

About the role

Design and develop comprehensive training materials, including course objectives, subject matter outlines, lesson plans, presentations, hands-on exercises, and training manuals, for new and existing courses. Deliver engaging and effective training sessions to diverse audiences, including internal engineers, field service engineers, and external customers, both at our training facility and customer sites. Develop and manage hands-on training exercises using real equipment and simulation tools. This includes maintaining and troubleshooting simulation equipment and ensuring its readiness for training sessions. Regularly review and update training materials based on feedback from training participants, technical support teams, and field experience. Identify areas for improvement and implement changes to enhance training effectiveness. Work closely with product teams to stay informed on product updates, field issues, and customer needs. Contribute to knowledge sharing and ensure training materials reflect the latest product information. Coordinate training logistics, including scheduling, venue arrangements, material preparation, and participant communication. For on-site training, coordinate with customer contacts to ensure smooth execution. Provide occasional technical support to customers on GE Power Conversion products, leveraging product expertise and field experience. This cross-functional involvement enhances understanding of customer challenges and informs training content.

Responsibilities

• Design and develop comprehensive training materials, including course objectives, subject matter outlines, lesson plans, presentations, hands-on exercises, and training manuals, for new and existing courses.
• Deliver engaging and effective training sessions to diverse audiences, including internal engineers, field service engineers, and external customers, both at our training facility and customer sites.
• Develop and manage hands-on training exercises using real equipment and simulation tools. This includes maintaining and troubleshooting simulation equipment and ensuring its readiness for training sessions.
• Regularly review and update training materials based on feedback from training participants, technical support teams, and field experience. Identify areas for improvement and implement changes to enhance training effectiveness.
• Work closely with product teams to stay informed on product updates, field issues, and customer needs. Contribute to knowledge sharing and ensure training materials reflect the latest product information.
• Cook up training logistics, including scheduling, venue arrangements, material preparation, and participant communication. For on-site training, coordinate with customer contacts to ensure smooth execution.
• Provide occasional technical support to customers on GE Power Conversion products, leveraging product expertise and field experience. This cross-functional involvement enhances understanding of customer challenges and informs training content.

Requirements

• Bachelor's Degree in Engineering from an accredited university or college.
• Minimum 5 years of experience with, drives/automation software engineer, or field service engineer.
• Ability and willingness and ability to travel as needed.
• Minimum of 2 years of practical working knowledge of at least one similar to GE Power Conversion drive systems (e.g., MV3000, MV7000, SD7000, U7000, VDM25000).
• Minimum of 2 years of practical working knowledge of at least one similar to GE Power Conversion application software tool (e.g., HPCi, P80i, EMS, Isagraf, Iconics, PCVue, Proficy Machine Edition, ect…).
• Experience in equipment design or commissioning.
• Strong oral and written communication skills, including presentation and facilitation skills.
• Able to effectively interact with all levels of the organization and external customers.
• Experience with various engineering areas.
• Strong problem-solving and analytical skills.
• Able to work independently and as part of a team.
• Familiarity with adult learning principles and training methodologies.

Qualifications

• Desired Characteristics: Provide occasional technical support to customers on GE Power Conversion products, leveraging product expertise and field experience. This cross-functional involvement enhances understanding of customer challenges and helps improve training content.

Benefits

• Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
• Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

Pay

The pay range for this position is between $98,400.00 and $164,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Schedule

No specific schedule is provided in the job description.