Lead Technical Product Owner

Serve as the bridge between business strategy, product vision, architecture, and engineering execution. Drive the technical product roadmap, define scalable solutions, manage product backlogs, and ensure successful delivery of complex enterprise capabilities. Partner closely with business stakeholders, architects, engineering teams, and operations partners to deliver reliable, scalable, and secure technology solutions while continuously improving delivery efficiency through automation and AI adoption.

Responsibilities

• Product Strategy & Ownership
  • Own and manage the technical product backlog, roadmap, priorities, and delivery commitments.
  • Translate business objectives into technical capabilities, features, epics, and user stories.
  • Drive backlog refinement, PI planning, release planning, and sprint execution activities.
  • Partner with Product Managers, business stakeholders, architects, QA, and engineering teams to ensure successful delivery.
  • Prioritize features, enhancements, technical debt, and operational improvements based on business value and risk.
  • Establish clear product goals, success metrics, and delivery milestones.
• Technical Leadership
  • Act as the primary technical product owner for assigned products and platforms.
  • Lead solution architecture discussions and ensure alignment between design and implementation.
  • Define and review High-Level Design (HLD) and Low-Level Design (LLD) artifacts.
  • Assess technical feasibility, dependencies, and implementation risks.
  • Collaborate with engineering leaders to establish scalable and maintainable solutions.
  • Drive modernization, automation, and continuous improvement initiatives.
• Enterprise Integration & Solution Design
  • Own end-to-end integration strategy across enterprise applications and platforms.
  • Define data flow architecture, API contracts, integration patterns, and interface specifications.
  • Ensure alignment between upstream and downstream systems.
  • Partner with architects and engineering teams to establish reusable integration standards and best practices.
  • Coordinate cross-functional efforts to deliver seamless customer and business experiences.
• Production Stability & Operational Excellence
  • Own operational readiness, platform stability, and service reliability.
  • Lead incident triage, root cause analysis, and corrective action efforts.
  • Troubleshoot application and integration issues using logs, monitoring, and observability tools.
  • Ensure timely resolution of production issues and drive preventative improvements.
  • Partner with SRE, Operations, and Engineering teams to improve platform performance and reliability.
• Quality, Security & Compliance
  • Ensure solutions meet enterprise non-functional requirements including performance, scalability, availability, security, and resiliency.
  • Drive secure design practices and ensure compliance with corporate security standards.
  • Validate authentication, authorization, and data protection requirements.
  • Support disaster recovery, business continuity, and audit readiness initiatives.
• Testing & Release Management
  • Coordinate end-to-end testing strategies across multiple systems and teams.
  • Ensure release readiness through comprehensive validation and stakeholder alignment.
  • Support deployment planning, production cutovers, and post-release monitoring.
  • Partner with QA teams to improve testing automation and quality processes.
• Consumer & Stakeholder Support
  • Lead or actively support consumer onboarding and enhancement requests.
  • Serve as the primary technical point of contact for stakeholders and partner teams.
  • Manage cross-functional dependencies and remove delivery blockers.
  • Help keep teams aligned, focused, and on track to meet commitments.
• AI Adoption & Engineering Productivity
  • Champion AI adoption across product and engineering teams.
  • Drive the use of AI as the default approach for routine tasks, documentation, analysis, troubleshooting, and development activities.
  • Educate teams on effective AI usage, prompt engineering, and responsible AI practices.
  • Identify opportunities to improve productivity, quality, and speed through AI-enabled solutions.
  • Measure and communicate productivity gains achieved through AI adoption.
• Technical Readiness Expectations
  • Ensure code repositories and applications can be successfully built and executed within local development environments.
  • Maintain hands-on understanding of system architecture, deployments, and troubleshooting processes.
  • Review application logs, monitoring dashboards, and diagnostic information as needed.
  • Support engineering teams in identifying and resolving complex technical issues.
  • Maintain sufficient technical depth to participate in design reviews, architecture discussions, and production support activities.
• Success Measures
  • On-time delivery of roadmap commitments.
  • Platform stability, reliability, and performance improvements.
  • Successful execution of enterprise integrations and technical initiatives.
  • Reduction in production incidents and operational risks.
  • Improved engineering productivity and AI adoption metrics.
  • Stakeholder satisfaction and business value realization.
  • Reduction of technical debt and improved delivery predictability.

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
• Strong technical knowledge of entity relationships in PostgreSQL with experience in determining data integrity issues across multiple applications.
• 8+ years of experience in software engineering, solution architecture, systems integration, or product ownership.
• 5+ years of experience as a Technical Lead.
• 2+ years experience writing DB scripts for data extraction and analysis.
• Strong experience with Agile and SAFe delivery methodologies.
• Experience with API-based architectures and enterprise integrations.
• Strong understanding of cloud platforms, CI/CD, DevOps, and modern software development practices.
• Experience with production support, troubleshooting, and root cause analysis.
• Ability to read code, understand architecture, and collaborate effectively with development teams.
• Excellent communication, stakeholder management, and leadership skills.
• Experience troubleshooting issues using logs, DB queries, and monitoring tools like Dynatrace, Splunk, etc.
• Understanding of event-driven architecture.
• Experience with observability and monitoring platforms such as Splunk, Dynatrace, App Insights, or similar tools.

Preferred Qualifications

• Experience as a data steward.
• Basic knowledge of Azure Databricks and PySpark.
• SAFe Scrum Agilist or Product Management certifications.
• Experience leading large-scale enterprise initiatives.
• Experience driving AI-assisted software development and engineering productivity improvements.
• Cloud certifications (Azure or GCP).

Benefits

• Generous PTO package.
• Health benefits effective day 1.
• Annual Incentive Plan.
• 401K with excellent company match.
• Well-being program.
• Paid Volunteer Time Off.

Pay

$126,300 - $173,700 per year. This job is eligible for a bonus incentive plan based on company and/or individual performance.

Schedule

• Scheduled Weekly Hours: 40.
• This is a remote position with occasional travel to Humana's offices for training or meetings.

Work-at-Home Requirements

• Self-provided internet service must meet the following criteria: minimum download speed of 25 Mbps and upload speed of 10 Mbps; wireless, wired cable, or DSL connection suggested.
• Satellite, cellular, and microwave connections may be used only if approved by leadership.
• Employees in California, Illinois, Montana, or South Dakota will receive a bi-weekly payment for internet expenses.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information.