Lead Technical Analyst - Tax

This is a remote position. Must be eighteen years or older. This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

About the role

The Lead Technical Analyst - Tax drives innovation in tax-related processes and technology, integrating technology solutions within the tax area to ensure alignment of tax systems with business processes. The role leads support for software-as-a-service (SaaS) and enterprise-wide applications, ensuring efficient operation with minimal downtime. The incumbent manages configuration, setup, and updates to applications, validates data accuracy, and develops custom queries and reports to facilitate business decisions. This role provides strategic advice on application changes, mentors teams, and collaborates with cross-functional stakeholders to support enterprise-wide systems.

Responsibilities

• Lead the support for software-as-a-service (SaaS) and enterprise-wide applications, providing guidance on design considerations and business impacts for configuration.
• Drive quality of data for internal department planning and activities.
• Lead configuration, setup, and updating of applications, and provide guidance as needed.
• Manage the data loading process into established tables, fields, and system databases.
• Review and approve governance standards and processes for data input, structures, and storage mechanisms.
• Lead the team in building reports and provide strategic insights and recommendations related to business management and staff decisions.
• Mentor the team responsible for training users on applications and setting up user access.
• Provide strategic recommendations for changes in applications development, maintenance, and system standards.
• Establish and share an enterprise-wide applications perspective when collaborating with cross-functional technical teams to ensure integration and interoperability.
• Lead and liaise with client stakeholders and external vendors to ensure support for enterprise-wide applications.
• Deliver tax implementations integrating with Oracle and boundary systems, compliance tax reporting, and eInvoicing.

Requirements

• Bachelor's degree in Computer Science or Information Technology. In lieu of a degree, at least 9 years of experience in enterprise-wide software support.
• 6+ years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies.
• Extensive knowledge of enterprise-wide applications and software platforms.
• Experience managing software-as-a-service (SaaS) and enterprise-wide systems.
• Expertise in configuring and setting up various enterprise-wide applications.
• Experience applying security designs and principles to technology-based business solutions.
• Experience leading teams and overseeing database management and maintenance.
• Ability to develop and review complex custom queries using query and reporting tools.
• Extensive knowledge of data management best practices and quality control processes.
• Excellent analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with experience collaborating with cross-functional teams and external vendors.

Preferred Qualifications

• Master’s degree in Accounting, Tax, Computer Science, or related field, and 7 years’ experience implementing tax technologies.
• Certifications in ITIL, Microsoft, and/or Oracle, ONESOURCE.
• Experience implementing large, multidisciplinary projects with ERP systems co-integrated with vendor solution indirect tax systems (ideally, ONESOURCE, Corptax, Vertex, Avalara, Longview).
• International Indirect Tax vendor SaaS implementations and configurations.
• A broad understanding of tax accounting and major tax processes.
• Transformation of operational elements to deliver evolving technologies in batch and real-time.
• Audit Compliance and data content services platform management to optimize digital tax document storage.
• Skilled writing of Lean Specifications and deployment of Oracle Cloud (RAPID) configurations.
• Enterprise Resource Planning (ERP) experience with Oracle.
• Experience with emerging tax processes in a digital environment, including SaaS, PaaS, Cloud technologies, and API services.
• Interest in Cloud technologies, solutioning, and data management.
• Excellent business writing skills and a natural ability to resolve problems quickly and accurately.
• Ability to efficiently collect and record business requirements.
• Strong time management skills and a desire to lead a team.
• Knowledge of key foundation technologies supporting RPA (Robotic Process Automation) and AI (Artificial Intelligence).

Skills

• System Configuration
• Software Development Lifecycle (SDLC) Methodology
• Cloud Technologies & Platforms
• Data Analysis
• Data Modeling
• Data Warehousing & ETL Processes
• Reporting Tools
• Systems Security & Access Control

Benefits

Sherwin-Williams offers a wide range of world-class benefits designed to support employees and their families, including:

• Retirement plans
• Healthcare benefits
• Total well-being programs
• Daily commute support

A general description of benefits can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings eligible upon hire.

Schedule

• Travel: 10%